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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Jose P.
0 reviews
0 helpful votes
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Thank you very easy steps, too expensive and have to wait a lot of they too have it.

Date of experience: April 26, 2018
Virginia
1 review
0 helpful votes
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I received my tags within a week of ordering them. The website was very simple to navigate and very easy to use.

Date of experience: April 26, 2018
joshua d.
0 reviews
0 helpful votes
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Speedy and efficient
April 27, 2018

Speedy and efficient

Date of experience: April 26, 2018
Diego D.
0 reviews
0 helpful votes
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It was great easy and very convenient
April 27, 2018

It was great easy and very convenient

Date of experience: April 26, 2018
DAYRON D.
0 reviews
0 helpful votes
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Easy y Fast!
April 27, 2018

Easy y Fast!

Date of experience: April 26, 2018
Taylor D.
0 reviews
0 helpful votes
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I wish I would have known I was going to pay $30 more on top of the $135. Maybe you should include that in the price. I was going to get my two year at $135 but when the total came to $165 I didn't have the extra $30.

Date of experience: April 26, 2018
Donald P.
0 reviews
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Quick and easy
April 27, 2018

Quick and easy

Date of experience: April 26, 2018
giovanny a.
0 reviews
0 helpful votes
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Perfect
April 27, 2018

Perfect

Date of experience: April 26, 2018
Stephen J.
0 reviews
0 helpful votes
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Very convenient and fast only thing i didnt care for was the extra 30.00 they added. Kinda hard on people on a fixed income. But overall it was nice not having to go into mva.

Date of experience: April 26, 2018
Kevin Q.
0 reviews
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It was done quick
April 27, 2018

It was done quick

Date of experience: April 26, 2018
JORGE V.
0 reviews
0 helpful votes
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Excellent
April 27, 2018

Excellent

Date of experience: April 26, 2018
Angel M.
0 reviews
0 helpful votes
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Super easy process
April 27, 2018

Super easy process.

Date of experience: April 26, 2018
paul d.
0 reviews
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Quick and easy
April 27, 2018

Quick and easy

Date of experience: April 26, 2018
Peter H.
0 reviews
0 helpful votes
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Keep up the good work, its user friendly
April 27, 2018

Keep up the good work, its user friendly.

Date of experience: April 26, 2018
Erin G.
0 reviews
0 helpful votes
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Been easy so far
April 27, 2018

Been easy so far

Date of experience: April 26, 2018
Florida
2 reviews
8 helpful votes
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I ordered and paid for my new tag 30 days ago.
I never received my new tag:(
Zero customer service about why they took my money and why I am still without a new tag.

Date of experience: April 26, 2018
ETAGS I. — eTags Rep
over a year old

Hi KRS, sorry to hear that you still have not received your tags. It should only take a couple of days to be delivered. Please call or email our support team or reply here with your order ID or tag number and we can look into this immediately.

JAMES M.
0 reviews
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Wonderful way to take care of registration
April 27, 2018

Wonderful way to take care of registration

Date of experience: April 26, 2018
Florida
1 review
0 helpful votes
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To get my tags Im happy because It was fast and efficient. Very easy to get done. I was expecting it to be a hassle. I am not very good with a computer and I had no problem Im happy to report.

Date of experience: April 26, 2018
Washington
1 review
0 helpful votes
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I wish i knew then...
April 27, 2018

I wish i knew then what i know now. I never would have wasted so much time a the tag office if i knew about this INCREDIBLE business they LITERALLY do exactly what they promise i could not be happier! Good bye forever long lines at the tag office!

Date of experience: April 26, 2018
Maryland
1 review
0 helpful votes
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Easy and fast
April 27, 2018

The Mva page wasnt letting me renew by registration
And I have everything in order to do it
I call they told me to go to the kiosk
Instead I try w e tags
I saved the wait and the long drive to my Mva

Date of experience: April 26, 2018