Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Philip M.
0 reviews
0 helpful votes
Follow Philip M.
Unfollow Philip M.
Share Review
Report Review

Completion of requested info was fast and easy
April 27, 2018

Completion of requested info was fast and easy. Thanks.

Date of experience: April 27, 2018
Faeli V.
0 reviews
0 helpful votes
Follow Faeli V.
Unfollow Faeli V.
Share Review
Report Review

Easy to use and very convienent
April 27, 2018

Easy to use and very convienent,
You have been great! I appreciate all your help and guidance. Thank you so much!
Faeli

Date of experience: April 27, 2018
Mary J.
0 reviews
0 helpful votes
Follow Mary J.
Unfollow Mary J.
Share Review
Report Review

It is convenient but very expensive
April 27, 2018

It is convenient but very expensive

Date of experience: April 26, 2018
JOAQUIN S.
0 reviews
0 helpful votes
Follow JOAQUIN S.
Unfollow JOAQUIN S.
Share Review
Report Review

Everything was faster and easy to do, I don't needed go to the DMV office, I feel so happy.

Date of experience: April 26, 2018
DEWITT M.
0 reviews
0 helpful votes
Follow DEWITT M.
Unfollow DEWITT M.
Share Review
Report Review

Very convenient considering our tag had expired 9 months ago.

Date of experience: April 26, 2018
California
1 review
0 helpful votes
Follow Viatcheslav K.
Unfollow Viatcheslav K.
Share Review
Report Review

Works like a charm
April 27, 2018

If they stay this way this will be cool. Way faster than before. I would suggest not to require 100 characters.

Date of experience: April 26, 2018
California
1 review
0 helpful votes
Follow JOHAN M.
Unfollow JOHAN M.
Share Review
Report Review

Easier than the DMV
April 27, 2018

It was worth the extra money to have my registration paid online when the DMV website wouldn't work. I got my tags in a days and have piece of mind. Thank you

Date of experience: April 26, 2018
Jamie W.
1 review
0 helpful votes
Follow Jamie W.
Unfollow Jamie W.
Share Review
Report Review

Great aside from not knowing the exact cost
April 27, 2018

Great aside from not knowing the exact cost

Date of experience: April 26, 2018
Falon H.
0 reviews
0 helpful votes
Follow Falon H.
Unfollow Falon H.
Share Review
Report Review

Quick and easy
April 27, 2018

Quick and easy. I tried to use the local tax collectors website but it was confusing with not enough information to proceed with transaction.

Date of experience: April 26, 2018
Amilta R.
0 reviews
0 helpful votes
Follow Amilta R.
Unfollow Amilta R.
Share Review
Report Review

Well its a pleasure to be with ya all thanks have a bless years

Date of experience: April 26, 2018
Ingrid G.
0 reviews
0 helpful votes
Follow Ingrid G.
Unfollow Ingrid G.
Share Review
Report Review

Very helpful app
April 27, 2018

Very helpful app

Date of experience: April 26, 2018
Alejandro A.
2 reviews
0 helpful votes
Follow Alejandro A.
Unfollow Alejandro A.
Share Review
Report Review

Everything's OK although there is always some additional amount!

Date of experience: April 26, 2018
Pamela B.
0 reviews
0 helpful votes
Follow Pamela B.
Unfollow Pamela B.
Share Review
Report Review

Satisfied
April 27, 2018

Satisfied

Date of experience: April 26, 2018
ROBERT J.
3 reviews
0 helpful votes
Follow ROBERT J.
Unfollow ROBERT J.
Share Review
Report Review

I opened an incident with the Better Business Bureau. I was not satisfied.

Date of experience: April 26, 2018
ROBERT L.
0 reviews
0 helpful votes
Follow ROBERT L.
Unfollow ROBERT L.
Share Review
Report Review

Love it, very easy to do as I travel across country

Date of experience: April 26, 2018
Jose R.
0 reviews
0 helpful votes
Follow Jose R.
Unfollow Jose R.
Share Review
Report Review

User Friendly!
April 27, 2018

User Friendly!

Date of experience: April 26, 2018
California
1 review
0 helpful votes
Follow Robert G.
Unfollow Robert G.
Share Review
Report Review

It was convenient
April 27, 2018

It was convenient, but did not like that it informed me I needed a smog check after I paid extra for the overnight express delivery.

Date of experience: April 26, 2018
ELLEN D.
0 reviews
0 helpful votes
Follow ELLEN D.
Unfollow ELLEN D.
Share Review
Report Review

SO EASY
April 27, 2018

SO EASY
EFFICIENT

Date of experience: April 26, 2018
Jonathan A.
0 reviews
0 helpful votes
Follow Jonathan A.
Unfollow Jonathan A.
Share Review
Report Review

I have used this service before, and I am very happy with how easy it is to renew my tag. Thank you

Date of experience: April 26, 2018
ANN D.
0 reviews
0 helpful votes
Follow ANN D.
Unfollow ANN D.
Share Review
Report Review

Good
April 27, 2018

Good

Date of experience: April 26, 2018