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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Shirley M.
0 reviews
0 helpful votes
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Very easy and quick to use, sticker and Registration arrived in 5 business days.
Thank you!

Date of experience: April 13, 2018
John S.
0 reviews
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Very easy but the price was higher than what was quoted.

Date of experience: April 13, 2018
Connecticut
1 review
0 helpful votes
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Convenient and reliable, at home renewal. I Reveiced my car tags lightening fast! Thanks you so much!

Date of experience: April 13, 2018
Anthony B.
1 review
0 helpful votes
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Love using the app
April 13, 2018

Love using the app

Date of experience: April 13, 2018
Lillian H.
0 reviews
0 helpful votes
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Nohadt a comput
April 13, 2018

Nohadt a comput. Pro but followed directions easily. Had ordered online 3/15 /18,but had card blocked as chares put on card without my knowledge. So am ordering again. It was far more expensive than had planned on.

Date of experience: April 13, 2018
BYRON Z.
0 reviews
0 helpful votes
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Thank you for your excellent service on spot
April 13, 2018

Thank you for your excellent service on spot. Good job.

Date of experience: April 13, 2018
RICHARD R.
0 reviews
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Great
April 13, 2018

Great

Date of experience: April 13, 2018
Minnesota
1 review
0 helpful votes
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Quick service
April 13, 2018

Thank you for the quick service. I was running behind on my tags and completely forgot that it was due. I went online and placed my order and received my tags in less than a week

Date of experience: April 13, 2018
Rosann M.
0 reviews
0 helpful votes
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Pricing is way to high very misconceiving when ordering.will not get through etags again

Date of experience: April 13, 2018
Steven V.
0 reviews
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Doesn't give totals
April 13, 2018

Doesn't give totals

Date of experience: April 13, 2018
Donald L.
0 reviews
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U charge too much to file
April 13, 2018

U charge too much to file

Date of experience: April 12, 2018
Michelle D.
0 reviews
0 helpful votes
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I have not received my Tag..
April 13, 2018

I have not received my Tag.
Please, Let me know what is going on.
Thanks

Date of experience: April 12, 2018
LaToya D.
0 reviews
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It was quick and easy to find was i looking for.great service

Date of experience: April 12, 2018
Joel G.
0 reviews
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THANKS!
April 12, 2018

THANKS! EXCELLENT SERVICE

Date of experience: April 12, 2018
Florida
3 reviews
0 helpful votes
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They don. T tell you about the fee surprise! I will send the check in the next time. I don't know how you get away with robbing people like this. Shame on you!

Date of experience: April 12, 2018
Windy L.
0 reviews
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Very fast, easy and convenient
April 12, 2018

Very fast, easy and convenient. Thank you! Side note...not sure how I missed it but maybe express that there will be a $19.95 service fee. I understand a service fee but the price seems to be a little high. Had I known I could have just driven the 5 miles to my dmv...haha thank you regardless

Date of experience: April 12, 2018
Virginia
1 review
0 helpful votes
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Renew registration
April 12, 2018

Was a smooth and efficient process and I had no problem going through the process. Thanks for following up with me and I am thrilled that we have this new site that I can work with.

Date of experience: April 12, 2018
Anbael O.
0 reviews
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Good
April 12, 2018

Good

Date of experience: April 12, 2018
James g.
0 reviews
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Good
April 12, 2018

Good

Date of experience: April 12, 2018
antwan s.
0 reviews
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Good
April 12, 2018

Good

Date of experience: April 12, 2018