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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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145
shipping
128
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Rebecca T.
0 reviews
0 helpful votes
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User Friendly Website!
July 19, 2018

User Friendly Website!

Date of experience: July 19, 2018
Michael T.
0 reviews
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My son was away and asked me to take care of re-registering his car for him. I live in GA and he lives in Florida. This made it so extremely easy to take care of this for him!

Date of experience: July 19, 2018
susan k.
0 reviews
0 helpful votes
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It was easy this is how I would do it again
July 19, 2018

It was easy this is how I would do it again

Date of experience: July 19, 2018
Virginia
1 review
2 helpful votes
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Quick & Easy
July 20, 2018

Worked fine. I mis-typed the plate number for one renewal, received a notification, and was able to complete my renewal within a day.

Date of experience: July 19, 2018
Emma V.
0 reviews
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Yes thank you, it would be wonderful if I had accurate total fees than what it says. $41.80 I know it's not total. Otherwise the system is GREAT, thank you so much for your help!

July 18,2018. Yes I spoke to someone so kind, and we laughed, cause I was worried about my registration and she told me I wasn't due till 2019. Their attendance with me was absolutely very curtious. Thank you for all your wonderful services. God bless you all! E.I. Velazquez

Date of experience: July 18, 2018
CityLady R.
0 reviews
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Quick and easy but too EXPENSIVE
July 18, 2018

Quick and easy but too EXPENSIVE. Wonder how much cheaper it could have been if I just drove over and got my own.

Date of experience: July 18, 2018
Robert G.
0 reviews
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The service is too expensive and the fees were not discussed. I paid thirty dollars more than if I went in person to renew the registration. This is unacceptable.

Date of experience: July 18, 2018
Germany
1 review
1 helpful vote
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Very quick and easy
July 18, 2018

Very quick and easy, it cost more a lot of charges thats the only thing I didnt like, but other then that very nice! To get it right away

Date of experience: July 18, 2018
Susan H.
3 reviews
0 helpful votes
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So easy online and came in a very timely manner

Date of experience: July 17, 2018
RSeabridge A.
0 reviews
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Well done but not cheap
July 18, 2018

Well done but not cheap

Date of experience: July 17, 2018
Dorothy B.
0 reviews
0 helpful votes
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Enjoyed convenience
July 18, 2018

Enjoyed convenience.

Date of experience: July 17, 2018
Karen B.
0 reviews
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Fast & Efficient
July 17, 2018

Fast & Efficient

Date of experience: July 17, 2018
MA D.
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Very satisfied!
July 17, 2018

Very satisfied! Thank you

Date of experience: July 17, 2018
Anna M.
0 reviews
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Up to now very easy
July 17, 2018

Up to now very easy

Date of experience: July 17, 2018
Florida
1 review
2 helpful votes
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Stay away
July 17, 2018

I ended up paying $80 for one year car registration and the total amount due was not disclosed at checkout. I tried to contact the company to cancel the order or at least get a partial refund but they were not cooperative.

Date of experience: July 17, 2018
Kathleen M.
0 reviews
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Thank you for the efficient service
July 17, 2018

Thank you for the efficient service.

Date of experience: July 17, 2018
Mitchell K.
0 reviews
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Very easy to use app and speedy!
July 17, 2018

Very easy to use app and speedy!

Date of experience: July 17, 2018
Michael A.
0 reviews
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Beats waiting on long lines
July 17, 2018

Beats waiting on long lines.

Date of experience: July 17, 2018
Jeffrey N.
2 reviews
0 helpful votes
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Very efficient online process
July 17, 2018

Very efficient online process.

Date of experience: July 17, 2018
Albert C.
0 reviews
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Confused on price?
July 17, 2018

Confused on price? Not the same as Renewal Notice received in the mail. I guess taxes not added yet? How does this work? This is why I gave 4stars instead of 5.

Changed to five stars, after seeing my mistake understood what was going on.

Date of experience: July 17, 2018