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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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User Friendly Website!
My son was away and asked me to take care of re-registering his car for him. I live in GA and he lives in Florida. This made it so extremely easy to take care of this for him!
It was easy this is how I would do it again
Worked fine. I mis-typed the plate number for one renewal, received a notification, and was able to complete my renewal within a day.
Yes thank you, it would be wonderful if I had accurate total fees than what it says. $41.80 I know it's not total. Otherwise the system is GREAT, thank you so much for your help!
July 18,2018. Yes I spoke to someone so kind, and we laughed, cause I was worried about my registration and she told me I wasn't due till 2019. Their attendance with me was absolutely very curtious. Thank you for all your wonderful services. God bless you all! E.I. Velazquez
Quick and easy but too EXPENSIVE. Wonder how much cheaper it could have been if I just drove over and got my own.
The service is too expensive and the fees were not discussed. I paid thirty dollars more than if I went in person to renew the registration. This is unacceptable.
Very quick and easy, it cost more a lot of charges thats the only thing I didnt like, but other then that very nice! To get it right away
So easy online and came in a very timely manner
Well done but not cheap
Enjoyed convenience.
Fast & Efficient
Very satisfied! Thank you
Up to now very easy
I ended up paying $80 for one year car registration and the total amount due was not disclosed at checkout. I tried to contact the company to cancel the order or at least get a partial refund but they were not cooperative.
Thank you for the efficient service.
Very easy to use app and speedy!
Beats waiting on long lines.
Very efficient online process.
Confused on price? Not the same as Renewal Notice received in the mail. I guess taxes not added yet? How does this work? This is why I gave 4stars instead of 5.
Changed to five stars, after seeing my mistake understood what was going on.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole

