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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Joelle L.
0 reviews
0 helpful votes
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Fast
July 17, 2018

Fast

Date of experience: July 17, 2018
California
1 review
0 helpful votes
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It was quick and easy and received them in a timely manner. I can't imagine doing it any other way. Thanks.

Date of experience: July 17, 2018
CEYDE G.
0 reviews
0 helpful votes
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Quick and easy
July 17, 2018

Quick and easy-!

Date of experience: July 17, 2018
Janice C.
0 reviews
0 helpful votes
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Very easy to use
July 17, 2018

Very easy to use

Date of experience: July 16, 2018
DEBRA H.
0 reviews
0 helpful votes
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Thanks for your service
July 16, 2018

Thanks for your service.

Date of experience: July 16, 2018
California
1 review
0 helpful votes
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Poor
July 16, 2018

I have not received my registration. Over priced for such a poor service, not really sure why for almost $40, what sort of service you receive? Complete rip off...

Date of experience: July 16, 2018
ETAGS I. — eTags Rep
over a year old

Hi Joe, we apologize that you have yet to receive your registration. Please contact our customer support by phone or email and they can try and track the shipment or order you a replacement registration if necessary. We hope to hear from you soon.

Vincent S.
0 reviews
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Was easy to use
July 16, 2018

Was easy to use.

Date of experience: July 15, 2018
DeAnna K.
0 reviews
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Hidden fees are not nice
July 15, 2018

Hidden fees are not nice

Date of experience: July 15, 2018
Edgar F.
0 reviews
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Fast and effective
July 15, 2018

Fast and effective

Date of experience: July 15, 2018
Frederique B.
0 reviews
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Fast & easy!
July 15, 2018

Fast & easy! Perfect! However, the initial price showing on the website was not what I ended up paying. A $70 difference. Probably a glitch... a big difference though
Other than that, easy process and fast delivery

Date of experience: July 15, 2018
Florida
1 review
0 helpful votes
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Quick and easy
July 16, 2018

It was quick and easy and able to apply during my schedule and time. No need to go in person, just wait for it in the mail.

Date of experience: July 15, 2018
Florida
1 review
2 helpful votes
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Still took 3- Days; for $20, I expect the next day or two-at most! Try FedEx instead of US 1st Class Mail.

Date of experience: July 15, 2018
karen m.
0 reviews
0 helpful votes
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Fast
July 15, 2018

Fast

Date of experience: July 14, 2018
Dale H.
0 reviews
0 helpful votes
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It was fine!
July 15, 2018

It was fine!

Date of experience: July 14, 2018
Colorado
1 review
0 helpful votes
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It works.
July 16, 2018

I usually shy away from online registrations, but, at the encouragement of a friend I tried this one. The directions to complete the task were simple, direct, and easily led me through the process.

Date of experience: July 14, 2018
ERICK O.
0 reviews
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Quick, easy and hassle free
July 14, 2018

Quick, easy and hassle free. Love it.

Date of experience: July 14, 2018
Sharon H.
0 reviews
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I'm not very comfortable with tech stuff so I always get nervous when taking on a new project. Overall it was pretty easy so I thank you for that.

Date of experience: July 14, 2018
Paul M.
5 reviews
0 helpful votes
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Extra fees from just paying like before, not happy with that.

Date of experience: July 14, 2018
California
2 reviews
0 helpful votes
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Great
July 14, 2018

Easy to fill and quick service. My tags arrived in just a few days of my order. You can print out and download your registration until the hard copies arrive. Beats the line at the DMV these days

Date of experience: July 14, 2018
BONNIE K.
0 reviews
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Seemed pretty simple
July 14, 2018

Seemed pretty simple

Date of experience: July 14, 2018