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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

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Florida
1 review
0 helpful votes
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Convenient
July 23, 2018

A little pricey but very convenient for the busy ones like myself. Will probably use the same service next year.

Date of experience: July 22, 2018
Deborah D.
0 reviews
0 helpful votes
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Worked well
July 22, 2018

Worked well

Date of experience: July 22, 2018
Kathy L.
0 reviews
0 helpful votes
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Don't like being charged 40 extra dollars to go paperless and pay online!
Why follow up? You will still charge the 40 dollars!

Date of experience: July 22, 2018
augustina c.
0 reviews
0 helpful votes
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Fantastic and fast
July 22, 2018

Fantastic and fast
got them on 4th weekday
I was very impressed
Way faster than DMV
Especially these days

Date of experience: July 22, 2018
Shelley T.
0 reviews
0 helpful votes
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This is so fast and easy I love it
July 22, 2018

This is so fast and easy I love it

Date of experience: July 21, 2018
Sara H.
0 reviews
0 helpful votes
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Fast and easy
July 21, 2018

Fast and easy

Date of experience: July 21, 2018
NANCY C.
0 reviews
0 helpful votes
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It's easy and convenient with no hassles!
July 21, 2018

It's easy and convenient with no hassles! Love it!

Date of experience: July 21, 2018
James H.
2 reviews
0 helpful votes
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Renewing online kept us from having to travel/wait at DMV office. Though, the Eservice fee did seem excessive.

Date of experience: July 21, 2018
Alan L.
0 reviews
0 helpful votes
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Very friendly user
July 21, 2018

Very friendly user. The best part it can be done at home or on the go saving a trip to the DMV office most of the time.

Date of experience: July 21, 2018
Richard A.
0 reviews
0 helpful votes
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Quick and Easy did the rush...
July 21, 2018

Quick and Easy did the rush...took a week but no lines, no hassle. Perfect!

Date of experience: July 21, 2018
California
2 reviews
0 helpful votes
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Love this service. No lines anymore! Social distancing has never been easier. Best place for registration renewals.

Date of experience: July 21, 2018
ETAGS I. — eTags Rep
over a year old

Hi Alex, you are making us blush! Thank you for the positive feedback. We are always happy to hear that our service alleviated DMV frustrations. We look forward to serving you in the future. Take Care and Drive Safely.

Nevada
1 review
0 helpful votes
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Service was great!
July 22, 2018

The process was easy and everything was done in a timely manner. I was surprised that everything was done so efficiently!

Date of experience: July 21, 2018
Benedicto l.
0 reviews
0 helpful votes
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Yes
July 21, 2018

Yes

Date of experience: July 20, 2018
hyung k.
0 reviews
0 helpful votes
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N/a
July 21, 2018

N/a

Date of experience: July 20, 2018
Sandra f.
0 reviews
0 helpful votes
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Does not show total amount due when purchase is made.

Date of experience: July 20, 2018
Robert F.
0 reviews
0 helpful votes
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The process was much easier than it's ever been but it's ridiculous that we have to pay over $40 over and above an already exorbitant fee!

Date of experience: July 20, 2018
Brenda B.
0 reviews
0 helpful votes
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Easy-Peasy
July 20, 2018

Easy-Peasy

Date of experience: July 20, 2018
Florida
1 review
1 helpful vote
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Do not use this company they are no associated with the state the are a private company that charge you a lot more for your registration renewal, on the website they only post their fees not the fees for the state and they say is because they state do not allow them to show that fee, that is crap, so I ended it up paying around $108 for 1 year of registration.

Date of experience: July 20, 2018
JERRY W.
0 reviews
0 helpful votes
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Very easy, convenient
July 20, 2018

Very easy, convenient

Date of experience: July 20, 2018
STEPHANE S.
0 reviews
0 helpful votes
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IT OK
July 20, 2018

IT OK

Date of experience: July 20, 2018