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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Ivan U.
0 reviews
0 helpful votes
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Very convenient, no need to wait in line for hours.

Date of experience: August 8, 2018
David K.
0 reviews
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Easy to use web-site
August 8, 2018

Easy to use web-site. Beats a trip to DMV

Date of experience: August 8, 2018
Jennifer B.
0 reviews
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Quick and efficient
August 8, 2018

Quick and efficient.

Date of experience: August 8, 2018
Terry W.
0 reviews
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Great site and convienence
August 8, 2018

Great site and convienence

Date of experience: August 8, 2018
Iliana G.
0 reviews
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It was fast and effective!
August 8, 2018

It was fast and effective!

Date of experience: August 8, 2018
James M.
0 reviews
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Loved this
August 8, 2018

Loved this

Date of experience: August 8, 2018
Mehdi M.
0 reviews
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Great and easy way
August 8, 2018

Great and easy way

Date of experience: August 8, 2018
Bruce C.
0 reviews
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Quick and easy
August 8, 2018

Quick and easy

Date of experience: August 8, 2018
CORLETT Z.
0 reviews
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Went to a fake site
August 8, 2018

Went to a fake site
This was hard to find, so I am late thinking I had already paid on the fake site

Date of experience: August 8, 2018
Florida
1 review
2 helpful votes
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Super frustrated
August 8, 2018

I paid for rush service and it's been a week and I have not received any thing...! I mean how is this convenient if I have to pay $19.00 for service, $6.00 for a rush service that doesn't rush what I paid for... come on...

Date of experience: August 8, 2018
Molly M.
0 reviews
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Okay
August 8, 2018

Okay

Date of experience: August 8, 2018
Carolyn B.
0 reviews
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So far, so good
August 8, 2018

So far, so good. Thank you.

Date of experience: August 8, 2018
Jeff R.
2 reviews
0 helpful votes
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I don't want to leave feedback and it kept pursuing me to continue to leave feedback. I was going to leave a three-star review because I'm not overly satisfied but I was able to accomplish everything. The fact that I am required to write something here just dropped you to a 2-star review. Think about the next time you're trying to coach your clients into giving good reviews it could produce the Streisand Effect.

Date of experience: August 8, 2018
THERESE L.
0 reviews
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I have already paid registration taxes last year - so no extra charge should appear.

Date of experience: August 8, 2018
Ana U.
0 reviews
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Muy bueno y fácil hacerlo por esta via online
August 8, 2018

Muy bueno y fácil hacerlo por esta via online

Date of experience: August 7, 2018
Lisa C.
0 reviews
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Every other vendor I make a payment to I know exactly what my credit card will be charged up front. The fact that you already have the vehicle information and that there is no money back if something is wrong is not the right way of doing business.

Date of experience: August 7, 2018
Alok D.
0 reviews
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Zb
August 8, 2018

Zb

Date of experience: August 7, 2018
Hector R.
0 reviews
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Great improvement from years past!
August 7, 2018

Great improvement from years past!

Date of experience: August 7, 2018
Florida
2 reviews
0 helpful votes
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Great way to renew!
August 8, 2018

This was a user friendly system that proved to be very efficient and extremely convenient. No more standing in long lines at the DMV for me!

Date of experience: August 7, 2018
jane Q.
0 reviews
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So easy
August 7, 2018

So easy. Just great!

Date of experience: August 7, 2018