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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Peter K.
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Price for eTag a little high
August 10, 2018

Price for eTag a little high.

Date of experience: August 10, 2018
WILLIE R.
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This experience has been a quick and easy one thank you so much!

Date of experience: August 10, 2018
Mary C.
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I was pleased by the prompt service
August 10, 2018

I was pleased by the prompt service. I was taken aback by the cost of using the email service and think we should have been told upfront.

Date of experience: August 10, 2018
Herman S.
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Satisfactory
August 10, 2018

Satisfactory

Date of experience: August 10, 2018
Karen M.
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It's a lot easier than going to the tag office
August 10, 2018

It's a lot easier than going to the tag office

Date of experience: August 10, 2018
PHILLIP P.
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QUICK AND MORE COSTLY
August 10, 2018

QUICK AND MORE COSTLY

Date of experience: August 10, 2018
ERROL M.
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Good service
August 10, 2018

Good service

Date of experience: August 10, 2018
Ronald C.
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N/a
August 9, 2018

N/a

Date of experience: August 9, 2018
nhut K.
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Fast & easy
August 9, 2018

Fast & easy

Date of experience: August 9, 2018
Jane R.
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I like how quick it was to order a duplicate registration!

Date of experience: August 9, 2018
Leandro J.
0 reviews
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I didn't receive my tag
August 9, 2018

I didn't receive my tag

Date of experience: August 9, 2018
Lawrence R.
1 review
0 helpful votes
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First Time...
August 9, 2018

First Time...OK

Date of experience: August 9, 2018
judy b.
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My name came up with my daughters address from out of state
I don't know why but I corrected it.

Date of experience: August 9, 2018
Shannon J.
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Esay for all to use
August 9, 2018

Esay for all to use

Date of experience: August 9, 2018
Earl C.
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Make sure you put all Cost on the final invoice including all service cost.

Date of experience: August 9, 2018
Mukeshchandra P.
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It ok
August 9, 2018

It ok

Date of experience: August 9, 2018
Eric M.
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Great quick and done
August 9, 2018

Great quick and done

Date of experience: August 9, 2018
Texas
1 review
0 helpful votes
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Smooth and easy
August 10, 2018

I like the service, it's easy fast and smooth. I saved my time and effort with no any complications. It's good to complete some tasks by do some clicks on your phone. Thank you

Date of experience: August 9, 2018
Florida
1 review
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Extremely upset I was charged unknowingly a $19.95 "service fee" the next day. It was not on my reciept but showed up in my bank account the next day. I will NEVER use this site again. HORRIBLE!

Date of experience: August 9, 2018
Beth E.
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Quick and easy
August 9, 2018

Quick and easy

Date of experience: August 8, 2018