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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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Kenneth S.
4 reviews
0 helpful votes
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Quick and easy ordering
October 5, 2018

Quick and easy ordering. Hoping to receive title in a short time. Thanks for the convenience!

Date of experience: October 5, 2018
David M.
0 reviews
0 helpful votes
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Very intuitive and easy to fill out
October 5, 2018

Very intuitive and easy to fill out

Date of experience: October 5, 2018
GLENN L.
0 reviews
0 helpful votes
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APPRECIATE THE NOTIFICATIONS AND QUICK EASY TRANACTIONS

Date of experience: October 5, 2018
Germany
1 review
0 helpful votes
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Fantastic
October 6, 2018

Service was fast and reliable. Convenient, I was able go track the different steps on line, I think it's wonderful.

Date of experience: October 5, 2018
Florida
3 reviews
1 helpful vote
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They charged me with 2 large hidden fees! I will NEVER use this service again!
Absolutely terrible!

Date of experience: October 5, 2018
ETAGS I. — eTags Rep
over a year old

Hi VM, sorry to hear that you have had an unsatisfactory experience. Our fees are disclosed both before and after an order is placed and you are not required to use eTags and pay those fees for registration or title services. Your satisfaction is important to us so please feel free to contact support by phone or email with any additional questions or concerns.

Christiana H.
0 reviews
0 helpful votes
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Easy it was great
October 5, 2018

Easy it was great

Date of experience: October 5, 2018
Florida
1 review
0 helpful votes
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Etags
October 5, 2018

Super convenient and received it in under a week! Paid just a little more, but obviously for convenience lol.

Date of experience: October 4, 2018
Florida
1 review
1 helpful vote
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Misleading website, thought it was from Tax collector but it s not. And their fees are ridiculously expensive. They process the payment so fast so that when you realize that this is not from tax collector and called them, they tell you that your tag have been process can't be cancel. This is really con website service!

Date of experience: October 4, 2018
ETAGS I. — eTags Rep
over a year old

Hi Liza, sorry to hear that you have had an unsatisfactory experience. We understand that the fast processing of your order did not work in your favor but it is the reason many people use eTags. There is no con in place. Just fast service for those needing their tags quickly and/or shipped to an address other than what the DMV has on file. Please feel free to contact support again by phone or email with any other questions.

lucille s.
0 reviews
0 helpful votes
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Easy to understand yes
October 4, 2018

Easy to understand yes

Date of experience: October 4, 2018
Damian B.
0 reviews
0 helpful votes
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Fast and easy but a bit pricey to get a piece of paper sent to me.

Date of experience: October 4, 2018
Emily P.
2 reviews
0 helpful votes
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I love Etags, Fast, reliable, easy to use
October 4, 2018

I love Etags, Fast, reliable, easy to use.

Date of experience: October 4, 2018
Atanas A.
0 reviews
0 helpful votes
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Ok...
October 4, 2018

Ok...

Date of experience: October 4, 2018
California
1 review
0 helpful votes
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Easy and quick
October 5, 2018

Receive my ETA tabs within seven days, so much faster than before. I will use etab again and again

Date of experience: October 4, 2018
CANDICE F.
0 reviews
0 helpful votes
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Easy, convenient
October 4, 2018

Easy, convenient.

Date of experience: October 4, 2018
Kristen B.
0 reviews
0 helpful votes
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It was fast which was nice but the surprise fees and cost was very surprising and I was not happy about that

Date of experience: October 4, 2018
California
1 review
0 helpful votes
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The process was fairly simple and took very little time. I was surprised that there is an extra fee associated but it was worth it.

Date of experience: October 4, 2018
Ruth R.
2 reviews
0 helpful votes
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Quick and easy!
October 4, 2018

Quick and easy! Very satisfied.

Date of experience: October 3, 2018
Donald P.
0 reviews
0 helpful votes
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This is a deceptive website that caused me to pay $19.00 extra for my tags that I could have saved by going straight to the dept of motor vehicles website. How could you expect me to have anything positive to say about THIS!

Date of experience: October 3, 2018
Donald D.
0 reviews
0 helpful votes
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OK so far
October 3, 2018

OK so far.

Date of experience: October 3, 2018
Elaine D.
0 reviews
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Very easy, arrived within a few days
October 3, 2018

Very easy, arrived within a few days

Date of experience: October 3, 2018