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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Florida
1 review
0 helpful votes
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Amazing
October 8, 2018

I use your guys last year and loved how quick and easy it was I was so amazed because some sites are somewhat difficult so I will be seeing you guys next year I appreciate everyone's hard work and dedication

Date of experience: October 7, 2018
wanda I.
0 reviews
0 helpful votes
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It was quick
October 7, 2018

It was quick

Date of experience: October 7, 2018
Era M.
0 reviews
0 helpful votes
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The experience was easy and quick
October 7, 2018

The experience was easy and quick.

Date of experience: October 7, 2018
eric m.
0 reviews
0 helpful votes
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Nice
October 7, 2018

Nice

Date of experience: October 7, 2018
irving b.
0 reviews
0 helpful votes
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Easy to complete
October 7, 2018

Easy to complete

Date of experience: October 7, 2018
Connie M.
0 reviews
0 helpful votes
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I did not want new license plates
October 7, 2018

I did not want new license plates. I only needed the new year decal to put on my old plates. I want to keep my old plate. How do I return this new one please? Thanks

Date of experience: October 7, 2018
Hector G.
0 reviews
0 helpful votes
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Good
October 7, 2018

Good

Date of experience: October 7, 2018
Tia S.
0 reviews
0 helpful votes
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Thank you for a quick and reliable service
October 7, 2018

Thank you for a quick and reliable service. Said it would be 2 to 3 weeks but it arrived in 3 days!

Date of experience: October 7, 2018
Ernesto P.
0 reviews
0 helpful votes
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Easy and good
October 7, 2018

Easy and good

Date of experience: October 6, 2018
Florida
1 review
0 helpful votes
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Ripoffs
October 7, 2018

Renewed my car registration. Paid by credit card. They don't tell you how much Florida Registration state taxes but include a sample table from last year. Last year said $36. So I was Ok and moved forward. The next day i get a confirmation and it says 71 for the taxes. Had I known I would of went another way. My fault for being stupid and paying and not knowing. Please I hope this helps someone from my poor judgement. Then I write a complaint to contact customer service. Request ignored. Oh well..

Date of experience: October 6, 2018
Florida
1 review
0 helpful votes
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Great service!
October 7, 2018

Great service, just wish the fee wasn't so high to process, but sure beats standing in line waiting!

Date of experience: October 6, 2018
Rory M.
0 reviews
0 helpful votes
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It was easy to shop on this site
October 6, 2018

It was easy to shop on this site. I received my title within two-weeks of ordering it. Overall, I'm satisfied with my purchase and with the level of service I received. Thanks

Date of experience: October 6, 2018
ROBERT D.
0 reviews
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No problem with the renewal!
October 6, 2018

No problem with the renewal! Thanks

Date of experience: October 6, 2018
Richard W.
0 reviews
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Tyvmno hassle very good
October 6, 2018

Tyvmno hassle very good

Date of experience: October 6, 2018
Anna H.
0 reviews
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Easy
October 6, 2018

Easy. Very good

Date of experience: October 6, 2018
shelley L.
0 reviews
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Was a very easy process
October 6, 2018

Was a very easy process

Date of experience: October 6, 2018
Florida
1 review
1 helpful vote
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Nerver again!
October 5, 2018

I was charged for a different price than the one it showed on line.
My tag arrived a month later, i had to call again since they said the first one was lost.
Better go to the dmv next time

Date of experience: October 5, 2018
GABRIEL C.
0 reviews
0 helpful votes
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The etags service fee is too expensive
October 5, 2018

The etags service fee is too expensive. $20 is ridiculous.

Date of experience: October 5, 2018
Kimberly U.
0 reviews
0 helpful votes
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Good
October 5, 2018

Good

Date of experience: October 5, 2018
Kenneth S.
4 reviews
0 helpful votes
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Quick and easy ordering
October 5, 2018

Quick and easy ordering. Hoping to receive title in a short time. Thanks for the convenience!

Date of experience: October 5, 2018