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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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Charles C.
0 reviews
0 helpful votes
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Very good
October 9, 2018

Very good

Date of experience: October 9, 2018
STEVEN P.
0 reviews
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A few clicks and I'm done!
October 9, 2018

A few clicks and I'm done!

Date of experience: October 9, 2018
Kathleen R.
0 reviews
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Once I could figure out that it was not a free replacement was smooth

Date of experience: October 9, 2018
Raul G.
0 reviews
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Much better than in the past
October 9, 2018

Much better than in the past

Date of experience: October 9, 2018
melba b.
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Good
October 9, 2018

Good

Date of experience: October 9, 2018
Carol H.
3 reviews
0 helpful votes
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Quick and easy to use, but $20 is too much for an online service. I will drive to DMV For my next renewal.

Date of experience: October 9, 2018
JOSE A.
0 reviews
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Excelent site for renewal licence!
October 9, 2018

Excelent site for renewal licence!

Date of experience: October 9, 2018
Maryland
2 reviews
0 helpful votes
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Etags Renewal
October 11, 2018

I found the online renewal process to be easy and intuitive, the delivery was fast, but the cost to use the online process along with the registration fee is too high. I'm sure it saves the MVA money to have customers renew online, so why increase the cost to use the service?

Date of experience: October 9, 2018
Florida
1 review
0 helpful votes
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Excellent service
October 11, 2018

Registration got here on time thanks you guys wish I could order ever years instead of our DMV more complicated on our website... Thanks again

Date of experience: October 9, 2018
Damaris R.
0 reviews
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Fast and easy
October 9, 2018

Fast and easy

Date of experience: October 9, 2018
Ilze R.
0 reviews
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It was good
October 9, 2018

It was good

Date of experience: October 8, 2018
Raquel D.
0 reviews
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To many pop ups of how many people are using this app

Date of experience: October 8, 2018
Mark S.
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Very easy to do
October 8, 2018

Very easy to do

Date of experience: October 8, 2018
mary b.
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Very easy
October 8, 2018

Very easy

Date of experience: October 8, 2018
Maria R.
0 reviews
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Fast and easy...
October 8, 2018

Fast and easy... just wish it wasn't so expensive. =(

Date of experience: October 8, 2018
Maryland
1 review
0 helpful votes
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Fast reliable service
October 10, 2018

Renewed my car registration with no hassle and quick delivery of my license tag. There is a service fee for using this, but it was clearly stated at checkout prior to payment. Tags were delivered in 2 days with followup to ensure that I had received them.

Date of experience: October 8, 2018
Daniel B.
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Fantastic
October 8, 2018

Fantastic

Date of experience: October 8, 2018
James S.
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Your instructions on Fast Track does not say anything about credit cards payments19.95 when I'm doing all the work., and only has "Check payments require the following information". Anyway that is the way I read it, and why are we paying an additional 19.95 when I'm doing all the work.

Date of experience: October 7, 2018
RICHARD S.
0 reviews
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No problems
October 7, 2018

No problems

Date of experience: October 7, 2018
Florida
1 review
0 helpful votes
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Amazing
October 8, 2018

I use your guys last year and loved how quick and easy it was I was so amazed because some sites are somewhat difficult so I will be seeing you guys next year I appreciate everyone's hard work and dedication

Date of experience: October 7, 2018