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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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amy h.
0 reviews
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Quick and easy but very overpriced
October 2, 2018

Quick and easy but very overpriced

Date of experience: October 2, 2018
Irain V.
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Muy eficiente y rápida
October 2, 2018

Muy eficiente y rápida

Date of experience: October 2, 2018
christophe X.
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Ok
October 2, 2018

Ok

Date of experience: October 2, 2018
Texas
1 review
0 helpful votes
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Very fast and simple
October 3, 2018

It was really quick to do it online and the delivery was fast but it was expensive my only complaint.

Date of experience: October 2, 2018
ANTHONY C.
0 reviews
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Good way to do us snow birds
October 2, 2018

Good way to do us snow birds.
Thx

Date of experience: October 1, 2018
RICHARD L.
0 reviews
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It is fine, but a little spendy
October 1, 2018

It is fine, but a little spendy

Date of experience: October 1, 2018
ROSELENE R.
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Was simple, easy and quick
October 1, 2018

Was simple, easy and quick

Date of experience: October 1, 2018
Jacob R.
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Was great
October 1, 2018

Was great

Date of experience: October 1, 2018
HOWARD K.
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Less than a few minutes
October 1, 2018

Less than a few minutes

Date of experience: October 1, 2018
Georgia
1 review
1 helpful vote
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Fast easy convenient but costly. The Cost is misleading at first because it makes you believe your paying like 30 bucks and then once you pay, it just up to bout 100. Thats the cost of being lazy

Date of experience: October 1, 2018
Judith P.
0 reviews
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Not difficult...
October 1, 2018

Not difficult...it was fine

Date of experience: October 1, 2018
michael w.
0 reviews
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Quick and easy however too expensive
September 30, 2018

Quick and easy however too expensive.

Date of experience: September 30, 2018
Geovanny A.
0 reviews
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Everything was fine, quick process!
September 30, 2018

Everything was fine, quick process!

Thanks

Date of experience: September 30, 2018
Barbara D.
0 reviews
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It is so easy
September 30, 2018

It is so easy

Date of experience: September 30, 2018
Carl S.
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The process itself was very easy
September 30, 2018

The process itself was very easy. However, my title was delivered to me tore and crumpled! I'm very disappointed about this! One would think that after paying $42.00, for this service, that the received item would be in excellent condition.

Date of experience: September 30, 2018
Sean T.
0 reviews
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Good and easy
September 30, 2018

Good and easy

Date of experience: September 30, 2018
Arkansas
1 review
0 helpful votes
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The Order Received email didn't seem right but I accepted it thinking it was from the Tax Collector. When I received the next email I called the Tax Collector to question the difference in price I thought I was paying and the actual charge. There was almost a $30.00 difference to what I was being charged, and the actual charge. The Tax Collector told me that eTags was a Third Party. PLEASE do not use eTags, and I will hold the Tax Collector RESPONSABLE at the next election.

Date of experience: September 30, 2018
Harold J.
0 reviews
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Why was I charged more
September 30, 2018

Why was I charged more
Than the registration fee?

Date of experience: September 29, 2018
Marielena V.
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Super convenient
September 30, 2018

Super convenient

Date of experience: September 29, 2018
peggy L.
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Very good
September 29, 2018

Very good

Date of experience: September 29, 2018