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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Danielle R.
0 reviews
0 helpful votes
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Letter sent gives most info needed
October 27, 2018

Letter sent gives most info needed. Could include insurance policy number on letter instead of "your insurance is on file" or have the policy autopopulate after vehicle is found by plate. Saves time pulling out cards or opening multiple sites. Otherwise, convieniant to use and quick. Thanks for allowing online renewal!

Date of experience: October 26, 2018
holly C.
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I still do not understand the additional fees
October 26, 2018

I still do not understand the additional fees. That was not on the renewal notice, and I could not figure out how to get those off.

Date of experience: October 26, 2018
Martha L.
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Good
October 26, 2018

Good

Date of experience: October 26, 2018
Andrea B.
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Easy, quick, and user friendly
October 26, 2018

Easy, quick, and user friendly. Thanks

Date of experience: October 26, 2018
pamela h.
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Very pleased that this process of renewing license plate tags is clear and so much quicker/easier to renew via on line.

Date of experience: October 26, 2018
GIULIANA F.
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EASY TO DO T, THANKS
October 26, 2018

EASY TO DO T, THANKS

Date of experience: October 26, 2018
Joao p.
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Excellent
October 26, 2018

Excellent

Date of experience: October 26, 2018
MELCHOR C.
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IT'S PERFECT
October 26, 2018

IT'S PERFECT

Date of experience: October 26, 2018
JANE E.
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So far so good
October 26, 2018

So far so good

Date of experience: October 26, 2018
NANCY S.
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Great way to get things done
October 26, 2018

Great way to get things done. Super easy!

Date of experience: October 26, 2018
Dennis A.
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Don't have to drive, or wait in line
October 26, 2018

Don't have to drive, or wait in line.

Date of experience: October 26, 2018
Carmelo R.
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Quick and very easy
October 26, 2018

Quick and very easy. Also very convenient.

Date of experience: October 26, 2018
Laura S.
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Very well and quick
October 26, 2018

Very well and quick

Date of experience: October 26, 2018
John F.
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I enjoyed the ease and quick process of this order. Yes I did thank you.

Date of experience: October 26, 2018
diana n.
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Good
October 25, 2018

Good

Date of experience: October 25, 2018
Georgia
1 review
0 helpful votes
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It is easy, convenient and very user-friendly. I will certainly recommend this to my friends. However I thought the service fees was a little expensive.

Date of experience: October 25, 2018
Caryanne O.
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Quick secure and fast
October 25, 2018

Quick secure and fast

Date of experience: October 25, 2018
Louis M.
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Great Improvements made to process to the process
October 25, 2018

Great Improvements made to process to the process. I thought I was just renewing the registration. Why did I get a new plate which I had to pay for?

Date of experience: October 25, 2018
Jose G.
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Great service
October 25, 2018

Great service

Date of experience: October 25, 2018
Joel B.
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Easy and friendly to use
October 25, 2018

Easy and friendly to use.

Date of experience: October 25, 2018