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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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JILL W.
0 reviews
0 helpful votes
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Fast!
October 29, 2018

Fast! Efficient!

Date of experience: October 29, 2018
Louisiana
3 reviews
0 helpful votes
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Fast Delivery
October 30, 2018

I only wish I had known that my e-tag renewal included a new license plate because I would have requested "In God We Trust" be on the tag. Delivery was fast and the web site was easy to use.

Date of experience: October 29, 2018
patrick s.
0 reviews
0 helpful votes
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Awesome
October 29, 2018

Awesome

Date of experience: October 29, 2018
John E.
0 reviews
0 helpful votes
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Easy
October 29, 2018

Easy

Date of experience: October 28, 2018
Kathaleen M.
0 reviews
0 helpful votes
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I like the way your on line ordering works
October 29, 2018

I like the way your on line ordering works

Date of experience: October 28, 2018
Doretha J.
0 reviews
0 helpful votes
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It was easy to use and I like that
October 28, 2018

It was easy to use and I like that

Date of experience: October 28, 2018
California
2 reviews
0 helpful votes
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Car tags
October 29, 2018

They charged me more money than I was expectingIt is easy, convenient and very user-friendly. I will certainly recommend this to my friends

Date of experience: October 28, 2018
Florida
1 review
0 helpful votes
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Title
October 29, 2018

Great and very quick delivery very easy to use the website to order the title.

The best Sitejabber Reviews are typically helpful and describe a personal experience you have had with a website or business. A good rule of thumb might be to ask yourself, "Would I find this review useful?"

Date of experience: October 28, 2018
Larry A.
0 reviews
0 helpful votes
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I think that you should show TOTAL fees
October 28, 2018

I think that you should show TOTAL fees

Date of experience: October 28, 2018
LUIS G.
0 reviews
0 helpful votes
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Excellent
October 28, 2018

Excellent

Date of experience: October 27, 2018
CONNER T.
0 reviews
0 helpful votes
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Ok
October 28, 2018

Ok

Date of experience: October 27, 2018
Richard P.
0 reviews
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Very easy to use, but shouldn't cost anything, since it makes your job easier!

Date of experience: October 27, 2018
Harry A.
0 reviews
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Very quick and easy
October 27, 2018

Very quick and easy

Date of experience: October 27, 2018
Lois W.
0 reviews
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It was easy just had to follow prompts
October 27, 2018

It was easy just had to follow prompts. The one thing that I found unsatisfactory was the cost. If I had of known or realized the additional cost I could have sent a check to DMV and saved myself money. There was no hurry in my particular situation that I needed the registration/sticker right away and could have had it mailed to me directly. Lesson learned extra money spent.

Date of experience: October 27, 2018
Yvonne M.
0 reviews
0 helpful votes
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I don't like the fact that you can't see the actual amount being charged until a day later. It's double going to the DMV, but I guess it's just the cost of not having to sit there for an hour or 2. Overall, the tags arrived in a timely manner. I'm satisfied.

Date of experience: October 27, 2018
Sandy H.
0 reviews
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It was very expensive
October 27, 2018

It was very expensive

Date of experience: October 27, 2018
Stephen B.
0 reviews
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Excellent customer service, extremely easy to renew. Worth the expense.

Date of experience: October 27, 2018
FELIX G.
0 reviews
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Quick n easy thanks...
October 27, 2018

Quick n easy thanks...

Date of experience: October 27, 2018
ANNETTE H.
0 reviews
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EASY AND GREAT BUT TOO EXPENSIVE
October 27, 2018

EASY AND GREAT BUT TOO EXPENSIVE

Date of experience: October 27, 2018
michael h.
0 reviews
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Quick and convienient
October 27, 2018

Quick and convienient

Date of experience: October 27, 2018