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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Susan B.
4 reviews
0 helpful votes
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Uncomfortable about going off FL state site for this...

Date of experience: October 31, 2018
Loretta S.
0 reviews
0 helpful votes
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Quick and easy but fees high
October 31, 2018

Quick and easy but fees high.

Date of experience: October 31, 2018
Erabat D.
0 reviews
0 helpful votes
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EXELENT, FAST,AND HASSLE FREE
October 31, 2018

EXELENT, FAST,AND HASSLE FREE

Date of experience: October 31, 2018
Kerry W.
0 reviews
0 helpful votes
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Great
October 31, 2018

Great

Date of experience: October 31, 2018
New York
1 review
0 helpful votes
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Great Experience!
November 1, 2018

Renewing my tags online was easy and quick service. I loved that I was able to print the registration card immediately. And the sticker and stock card within a few days.

Date of experience: October 30, 2018
john m.
0 reviews
0 helpful votes
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I am very happy with your services and have used them before This time it was effortless and the service was great

Date of experience: October 30, 2018
maria m.
0 reviews
0 helpful votes
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Fast service
October 30, 2018

Fast service

Date of experience: October 30, 2018
Howard B.
0 reviews
0 helpful votes
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Easy process
October 30, 2018

Easy process

Date of experience: October 30, 2018
LINDA M.
0 reviews
0 helpful votes
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Very good
October 30, 2018

Very good

Date of experience: October 30, 2018
samuel g.
0 reviews
0 helpful votes
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Simple and quick wish everything was this way in life.

Date of experience: October 30, 2018
GLADYS S.
0 reviews
0 helpful votes
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I hope I did it right
October 30, 2018

I hope I did it right. Gladys Soeterik

Date of experience: October 29, 2018
Catherine D.
0 reviews
0 helpful votes
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Easy, comprehensive and fast but I was turned down first time and so I went to the Department of Motor Vehicles here in Melbourne and got my registration. A few days later you tell me my registration has now been approved so you went ahead and ordered new plates and I have now paid for new license plates I don't need and registration. Very disappointing and very expensive for me.

Date of experience: October 29, 2018
George B.
0 reviews
0 helpful votes
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No
October 29, 2018

No

Date of experience: October 29, 2018
Randy B.
0 reviews
0 helpful votes
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Very easy to use I had no problems at all...
October 29, 2018

Very easy to use I had no problems at all...

Date of experience: October 29, 2018
Paul E.
0 reviews
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Ok
October 29, 2018

Ok

Date of experience: October 29, 2018
jason g.
0 reviews
0 helpful votes
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It is great to be able to renew on line
October 29, 2018

It is great to be able to renew on line. A great service

Date of experience: October 29, 2018
RAYMON H.
0 reviews
0 helpful votes
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Easy to follow instruction making it easy to complete correctly with out going back to correct mistakes!

Date of experience: October 29, 2018
Maria R.
0 reviews
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IT WAS SIMPLE AND EASY
October 29, 2018

IT WAS SIMPLE AND EASY

Date of experience: October 29, 2018
Jan G.
0 reviews
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Previously: "Loved the discount."
October 29, 2018

Previously: "Loved the discount."
Now: "The greater fool, I."
Had I simply mailed in the registration form, my total cost for re-registering my automobile would have been $93.50 plus $0.49 (for the postage stamp).
Using Maryland's third-party eTags (online registration processor), I paid a total of $117.40 -- $93.50 for the registration fee, plus $19.95 for "eTags Service Fee" and $3.95 for "Shipping & Handling."
This was a complete rip-off. I would have rated this service ones star (or zero stars, had that been an option), but when I tried to rate it one star, this comment box inexplicably became unavailable to me. Now, why might that have been?

Date of experience: October 29, 2018
Florida
1 review
1 helpful vote
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Confused
October 29, 2018

I was not aware that it was going to cost me almost double the amount of tag to do this online. I guess I will just go to office next time. This was a rip off

Date of experience: October 29, 2018