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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Uncomfortable about going off FL state site for this...
Quick and easy but fees high.
EXELENT, FAST,AND HASSLE FREE
Great
Renewing my tags online was easy and quick service. I loved that I was able to print the registration card immediately. And the sticker and stock card within a few days.
I am very happy with your services and have used them before This time it was effortless and the service was great
Fast service
Easy process
Very good
Simple and quick wish everything was this way in life.
I hope I did it right. Gladys Soeterik
Easy, comprehensive and fast but I was turned down first time and so I went to the Department of Motor Vehicles here in Melbourne and got my registration. A few days later you tell me my registration has now been approved so you went ahead and ordered new plates and I have now paid for new license plates I don't need and registration. Very disappointing and very expensive for me.
No
Very easy to use I had no problems at all...
Ok
It is great to be able to renew on line. A great service
Easy to follow instruction making it easy to complete correctly with out going back to correct mistakes!
IT WAS SIMPLE AND EASY
Previously: "Loved the discount."
Now: "The greater fool, I."
Had I simply mailed in the registration form, my total cost for re-registering my automobile would have been $93.50 plus $0.49 (for the postage stamp).
Using Maryland's third-party eTags (online registration processor), I paid a total of $117.40 -- $93.50 for the registration fee, plus $19.95 for "eTags Service Fee" and $3.95 for "Shipping & Handling."
This was a complete rip-off. I would have rated this service ones star (or zero stars, had that been an option), but when I tried to rate it one star, this comment box inexplicably became unavailable to me. Now, why might that have been?
I was not aware that it was going to cost me almost double the amount of tag to do this online. I guess I will just go to office next time. This was a rip off
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole

