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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
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Debra D.
0 reviews
0 helpful votes
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Thanks
October 25, 2018

Thanks

Date of experience: October 24, 2018
California
1 review
0 helpful votes
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I was searching online for the link to CA DMV for registration renewal and somehow was automatically sent to eTags site. I SHOULD have stopped right there and backed up, but continued as it appeared to be part of CA DMV services. But, nope, I paid an extra ~$30 in fees. I DID get the renewal super fast, but still feel like it was a rip-off and, as I said, a bait and switch play. I would NOT use them again. CA DMV certainly has its problems, but there was plenty of time for the renewal to be handled in the regular way without a need for $30 in expedited. Not sure HOW that link to eTags was higher in the search than CA DMV... they probably paid for it. CA DMV should NOT allow that.

Date of experience: October 24, 2018
California
1 review
0 helpful votes
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RENEW TAGS
October 26, 2018

SO FAST SO EASY, THE ONLY WAY TO GO. NO LONG DMV LINES. THERE IS ALWAYS A FEE OF SOME KIND. BUT WORTH MY TIME.

Date of experience: October 24, 2018
Gregory S.
0 reviews
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Easy, straight forward, reasonable fee structure
October 24, 2018

Easy, straight forward, reasonable fee structure.

Date of experience: October 24, 2018
Florida
1 review
0 helpful votes
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The billing details were not explained. However, the process is better than sitting in the MVA office and waiting for hours for my number to be called. I will use this process in the future.

Date of experience: October 24, 2018
Soondar S.
0 reviews
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I am a 100% Totaly and Permanently Disabled Veteran with no options to verify that which you should have it in your files already, so i did not get the Tax exemt.

Date of experience: October 23, 2018
Melba C.
0 reviews
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Very convenient, fast and efficient
October 23, 2018

Very convenient, fast and efficient. I recommend it to everyone.

Date of experience: October 23, 2018
Rose g.
0 reviews
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Perfect way to renew
October 23, 2018

Perfect way to renew

Date of experience: October 23, 2018
ROGER A.
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Great service for elderly!
October 23, 2018

Great service for elderly!

Date of experience: October 23, 2018
Luz P.
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Pretty pleasant
October 23, 2018

Pretty pleasant

Date of experience: October 23, 2018
Salvador O.
0 reviews
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Quick and eficient
October 23, 2018

Quick and eficient

Date of experience: October 23, 2018
Krzysztof F.
0 reviews
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Easy no problem I like service
October 23, 2018

Easy no problem I like service.

Date of experience: October 23, 2018
ROBERT F.
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Quick easy and simple process
October 23, 2018

Quick easy and simple process

Date of experience: October 23, 2018
Rose S.
0 reviews
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My Ist time to renew on line so took me a while otherwise satisfactory

Date of experience: October 22, 2018
ABELARDO D.
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Great,awesome...
October 22, 2018

Great,awesome...fast,convenient!

Date of experience: October 22, 2018
Florida
1 review
1 helpful vote
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Vehicle registration
October 22, 2018

They charged me more money than I was expecting! They ripped me off and I don't appreciate it! I will never ever use this service again. These people should not be able to get away with this type of shady stuff. People are so dishonest. I hate people.

Date of experience: October 22, 2018
ralph g.
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Excellent
October 22, 2018

Excellent

Date of experience: October 22, 2018
john p.
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Great way of doing this on line
October 22, 2018

Great way of doing this on line

Date of experience: October 22, 2018
Karen W.
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Very satisfied
October 22, 2018

Very satisfied. Took very little time

Date of experience: October 21, 2018
Stephen P.
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Everything went fast
October 22, 2018

Everything went fast. No problem

Date of experience: October 21, 2018