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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Cynthia L.
0 reviews
0 helpful votes
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It was an effortless process!
May 23, 2019

It was an effortless process!

Date of experience: May 23, 2019
Avalon B.
0 reviews
0 helpful votes
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Thank You for my prompt order!
May 23, 2019

Thank You for my prompt order! You guys are the best!

Date of experience: May 23, 2019
Yvette C.
0 reviews
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Quick and easy!,!
May 23, 2019

Quick and easy!,!

Date of experience: May 23, 2019
Bob K.
5 reviews
0 helpful votes
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Seamless process
May 23, 2019

Seamless process

Date of experience: May 23, 2019
Nirmala M.
0 reviews
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None
May 23, 2019

None

Date of experience: May 23, 2019
Brian M.
0 reviews
0 helpful votes
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Easy and quick service
May 23, 2019

Easy and quick service

Date of experience: May 23, 2019
Jeffrey B.
0 reviews
0 helpful votes
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Process simple to use
May 23, 2019

Process simple to use

Date of experience: May 23, 2019
Paul M.
0 reviews
0 helpful votes
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Process easy too pricey
May 23, 2019

Process easy too pricey

Date of experience: May 23, 2019
michael y.
0 reviews
0 helpful votes
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My registration renewal shows my 1yr renewal rate is $36.85 vs the expected fee of $75.50 shown here? Im hoping it will be revised accordingly.

Actually received my registration plate sticker in a few short days, which was great, but saw the total cost at $65.50.

So my registration shows $36.10 which actually cost me 65.50 thats a lot of service charge..

Date of experience: May 23, 2019
Alabama
1 review
0 helpful votes
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Pricey
May 23, 2019

I paid full price to get a replacement for tags not received... second biggest ripoff behind government. Terrible, awful... hopefully they go out of business.

Date of experience: May 23, 2019
phillip r.
0 reviews
0 helpful votes
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The start was very confusing!
May 23, 2019

The start was very confusing! I do not understand what was asking!

Date of experience: May 23, 2019
Peter S.
0 reviews
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Very easy to make my payment this way, thank you

Date of experience: May 23, 2019
Pennsylvania
2 reviews
0 helpful votes
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More Pa taxation
May 23, 2019

Charging a service charge to process my registration on line is totally ridiculous, when one can do it by mail at no additional charge, way to go PA!
Richard Rinebold

Date of experience: May 23, 2019
Timothy Y.
0 reviews
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WAS DONE EASY
May 23, 2019

WAS DONE EASY

Date of experience: May 22, 2019
Maria T.
0 reviews
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It is great
May 23, 2019

It is great. Fast and worry free. Very very pleased my second year using E. Tags and will, use it forever. Thanks E tags maria

Date of experience: May 22, 2019
ROMULO L.
0 reviews
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Precise and quick transaction
May 22, 2019

Precise and quick transaction

Date of experience: May 22, 2019
Brian S.
2 reviews
0 helpful votes
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Excellent service and fast
May 22, 2019

Excellent service and fast

Date of experience: May 22, 2019
Andy H.
0 reviews
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Super easy and convenient!
May 22, 2019

Super easy and convenient!

Date of experience: May 22, 2019
david w.
0 reviews
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Wonderful
May 22, 2019

Wonderful

Date of experience: May 22, 2019
gregory s.
0 reviews
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Fee is outragous for on line almost cost double from how I can mail it. Lesson Learned

Date of experience: May 22, 2019