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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Mary E.
0 reviews
0 helpful votes
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This is great, very easy to use received my registration within the promised time

Date of experience: May 27, 2019
Humberto P.
0 reviews
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Excelent
May 27, 2019

Excelent

Date of experience: May 27, 2019
louise m.
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Only took a few minutes
May 27, 2019

Only took a few minutes.
Saves a lot of time

Date of experience: May 27, 2019
Alberto R.
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Very good easy and fast
May 27, 2019

Very good easy and fast

Date of experience: May 27, 2019
Maher A.
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El personaje muy atento para resolver los problemas

Date of experience: May 27, 2019
Colorado
1 review
0 helpful votes
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WONDERFUL
May 28, 2019

THE WEBSITE WAS VERY EASY TO USE AND EVERYTHING WAS EXPLAINED IN DETAIL AS YOU PROGRESSED. WOULD USE AGAIN.

Date of experience: May 27, 2019
SUSAN B.
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Almost to easy
May 27, 2019

Almost to easy
Great way to renew

Date of experience: May 27, 2019
Florida
1 review
0 helpful votes
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I was able to track my order. Requested the fast mailing and received on time.
No issues. I recommend the service

Date of experience: May 27, 2019
kenneth G.
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So far good
May 27, 2019

So far good

Date of experience: May 26, 2019
Kenneth H.
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Very quick and easy
May 26, 2019

Very quick and easy

Date of experience: May 26, 2019
Hugh S.
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So far so good
May 26, 2019

So far so good.
Well done in all respects.

Date of experience: May 26, 2019
Aliya Z.
0 reviews
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Thank you I received fast
May 26, 2019

Thank you I received fast. So convenient to work with you.

Date of experience: May 26, 2019
DOMINIC G.
0 reviews
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EASY AND VERY QUICK
May 26, 2019

EASY AND VERY QUICK

Date of experience: May 26, 2019
Betty D.
0 reviews
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Disappointed that you did not accept my bankcard debit card

Date of experience: May 26, 2019
New York
1 review
0 helpful votes
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Had used them for prior registration. The woman on the phone was completely knowledgeable and professional and reassuring that my deadline would be met. She even called me to check that all was ok. I had an even better experience this renewal. Highly recommend.

Date of experience: May 26, 2019
RENE B.
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Everything was explained in black and white right in front of you,Thank you.

Date of experience: May 25, 2019
Cassandra M.
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Curious to why paper invoice was $135, and electronically $91

Date of experience: May 25, 2019
Douglas M.
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All good
May 25, 2019

All good.

Date of experience: May 25, 2019
John J.
2 reviews
0 helpful votes
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Very easy
May 25, 2019

Very easy

Date of experience: May 24, 2019
Jose R.
0 reviews
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Very easy to use and quick to check out
May 24, 2019

Very easy to use and quick to check out

Date of experience: May 24, 2019