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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Colorado
1 review
0 helpful votes
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Good
May 23, 2019

It was quick. The only thing I thought it was coming on a card stock paper. It was no different than the copier paper I printed out during registration. Did not realize I paid 19.95 for that. I will not do it that way again.

Date of experience: May 22, 2019
jeffrey b.
0 reviews
0 helpful votes
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Fast & easy
May 22, 2019

Fast & easy

Date of experience: May 21, 2019
Maurice A.
0 reviews
0 helpful votes
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Fair,not great, did
May 21, 2019

Fair,not great, did. Not specify cost immediately, added on $ later, not a professional way to do business, borders on being deceitful.

Date of experience: May 21, 2019
robero d.
0 reviews
0 helpful votes
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Excellent job I like it
May 21, 2019

Excellent job I like it

Date of experience: May 21, 2019
Nair B.
0 reviews
0 helpful votes
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Super great and fast
May 21, 2019

Super great and fast.

Date of experience: May 21, 2019
jose A.
0 reviews
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Easy and accurate
May 21, 2019

Easy and accurate

Date of experience: May 21, 2019
Thomas S.
0 reviews
0 helpful votes
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Great service fast easy
May 21, 2019

Great service fast easy

Date of experience: May 21, 2019
Florida
1 review
0 helpful votes
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I like not having to snail mail my renewal in and then wait for it in return mail. Renewal was effortless and convenient.

Date of experience: May 21, 2019
DAWN P.
0 reviews
0 helpful votes
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QUICK AND EASY TO RENEW ONLINE
May 21, 2019

QUICK AND EASY TO RENEW ONLINE. ALTHOUGH PRICEY.

Date of experience: May 21, 2019
Deborah R.
0 reviews
0 helpful votes
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Awesome However I would like the title to be in Deborah & Cary Reed
Thank You

Date of experience: May 20, 2019
Todd S.
0 reviews
0 helpful votes
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Etag charge $29.00 boo!
May 21, 2019

Etag charge $29.00 boo!

Date of experience: May 20, 2019
Barbara M.
0 reviews
0 helpful votes
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I would suggest displaying the prices for the different shipping methods instead of it being a surprise during checkout.

Date of experience: May 20, 2019
Bernardito C.
0 reviews
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It's fast and easy but there's add'l fees
May 21, 2019

It's fast and easy but there's add'l fees. Received the certificate within 3 days.

Date of experience: May 20, 2019
charles H.
0 reviews
0 helpful votes
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Thank you for giving me the privilege to use the Web. I did not have
To write a check, buy a stamp and go to the PO. Thank You

Date of experience: May 20, 2019
Joyce B.
0 reviews
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Thank you
May 20, 2019

Thank you

Date of experience: May 20, 2019
Donald K.
0 reviews
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Very easy and quick
May 20, 2019

Very easy and quick. Love the convenience

Date of experience: May 20, 2019
Margaret D.
6 reviews
0 helpful votes
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I found the site helpful and user friendly
May 20, 2019

I found the site helpful and user friendly. They also got my registration to me in a timely manner.

Date of experience: May 20, 2019
Felisha A.
0 reviews
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I'm glad that I could get my renewal done
May 20, 2019

I'm glad that I could get my renewal done

Date of experience: May 20, 2019
Dwayne H.
0 reviews
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Good yes I receive my etags thank you
May 20, 2019

Good yes I receive my etags thank you

Date of experience: May 20, 2019
JOSEPH H.
0 reviews
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It's easy to order but it's expensive
May 20, 2019

It's easy to order but it's expensive.

Date of experience: May 20, 2019