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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
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213,408 reviews

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Randall K.
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Easy to do
April 17, 2020

Easy to do

Date of experience: April 17, 2020
rex t.
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IT'S FAST AND EASY
April 17, 2020

IT'S FAST AND EASY. VERY CONVENIENT.

Date of experience: April 17, 2020
Philip M.
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It was very easy renewing my vehicle registration. I received my registration in a timely manner (less than 7 days). Thank you. Philip Moore

Date of experience: April 17, 2020
JENNIFER R.
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I lost the paper and with the DMV and AAA closed due to COVID this made it easier. I am not too happy with the costly $30 service fee

Date of experience: April 17, 2020
Dan S.
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VERY CONVENIENT AND EASY TO USE
April 17, 2020

VERY CONVENIENT AND EASY TO USE.

Date of experience: April 17, 2020
California
1 review
0 helpful votes
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Deceptive quotes
April 17, 2020

Quoted $99 for the dmv fees. After you pay, they want to bill an additional $99 to complete the. It was a $700 car. What a scam!

Date of experience: April 17, 2020
California
1 review
0 helpful votes
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Great to have the option of paying dues on line or transfer of ownership on line so that we are away from everyone in this time!

Date of experience: April 17, 2020
Canada
1 review
0 helpful votes
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Helpful but
April 19, 2020

It was not easy but it was convenient and a bit expensive. A user fee is understandable but I'm not sure about privacy.

Date of experience: April 17, 2020
Christopher B.
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I like FAST;-)!
April 17, 2020

I like FAST;-)!

Date of experience: April 17, 2020
RAYMOND L.
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It was ok after I got to the right site
April 17, 2020

It was ok after I got to the right site,

Date of experience: April 16, 2020
Roberto R.
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Lets see is my first time
April 17, 2020

Lets see is my first time

Date of experience: April 16, 2020
Patricia S.
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Service was pretty quick, thanks again
April 17, 2020

Service was pretty quick, thanks again

Date of experience: April 16, 2020
Dennis C.
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Easy, Thank You!
April 17, 2020

Easy, Thank You!

Date of experience: April 16, 2020
Sandra P.
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Muy rapido...
April 17, 2020

Muy rapido... y muy fácil
Gracias

Date of experience: April 16, 2020
Brian E.
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Great service!
April 17, 2020

Great service! - especially with the DMV closed for COVID-19

Date of experience: April 16, 2020
Juan V.
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Received my tags sooner than i expected
April 17, 2020

Received my tags sooner than i expected. Etags is great.

Date of experience: April 16, 2020
Rohan C.
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Yes i have received my e tag thank you very much

Date of experience: April 16, 2020
MARIE D.
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I NORMALLY RENEW IN PERSON, HOWEVER, THE VIRUS HAS RESULTED IN MY ONLINE RENEWALS.

4/16/20...YES I RECEIVED MY TAGS...THANK YOU

Date of experience: April 16, 2020
Bonnie W.
0 reviews
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Effective way to renew our auto tags
April 16, 2020

Effective way to renew our auto tags.

Date of experience: April 16, 2020
Chanda W.
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Not really sure why there is a fee for 19.95
April 16, 2020

Not really sure why there is a fee for 19.95.

Date of experience: April 16, 2020