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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Michael V.
2 reviews
0 helpful votes
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Tried to correct typo and site returned to beginning

Date of experience: April 18, 2020
GARY S.
0 reviews
0 helpful votes
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Good service
April 18, 2020

Good service. Slower and more expensive than the state web site.

Date of experience: April 18, 2020
tyler p.
0 reviews
0 helpful votes
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Great
April 18, 2020

Great

Date of experience: April 17, 2020
David T.
0 reviews
0 helpful votes
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Worked great
April 18, 2020

Worked great. Fast and efficient.

Date of experience: April 17, 2020
Milica M.
0 reviews
0 helpful votes
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Very Efficient
April 18, 2020

Very Efficient - instructions easy to follow
I'm impressed. It was very easy and efficient. I ordered April 10th and received it a few days later. Thank You.

Date of experience: April 17, 2020
THOMAS F.
0 reviews
0 helpful votes
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Great, not poor; not excellent
April 18, 2020

Great, not poor; not excellent

Date of experience: April 17, 2020
Neil S.
0 reviews
0 helpful votes
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The ONLINE FEES you are charging should be "usery"! Unfortunately, due to Covid-19 I cannot go out at ALL! We used to be able to get the tags online directly from the state and didn't have to pay these excessive fees!

Date of experience: April 17, 2020
robin D.
0 reviews
0 helpful votes
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Smooth and easy
April 18, 2020

Smooth and easy.

Date of experience: April 17, 2020
Patrizia L.
0 reviews
0 helpful votes
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It was easy to find what I needed
April 18, 2020

It was easy to find what I needed.

Date of experience: April 17, 2020
Joseph o.
0 reviews
0 helpful votes
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My experience was good but I have several tags to renew wish I could have done them all at once

Date of experience: April 17, 2020
Zoila M.
0 reviews
0 helpful votes
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THANK YOU FOR YOUR HELP
April 17, 2020

THANK YOU FOR YOUR HELP.

Date of experience: April 17, 2020
Frances P.
0 reviews
0 helpful votes
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Easy to use
April 17, 2020

Easy to use.

The registration I received is not legible. The printer was running out of ink. Please send new one.

Date of experience: April 17, 2020
Carl L.
0 reviews
0 helpful votes
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The e file fee is too high
April 17, 2020

The e file fee is too high. With all that is going on now I don't see myself going to the tag office. I am e filing for the safety not convenience. I arrived in a timely manner and I appreciate the email to confirm delivery.

Date of experience: April 17, 2020
Ronald B.
0 reviews
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Easy to use!
April 17, 2020

Easy to use! Piece of cake!

Date of experience: April 17, 2020
Joe R.
0 reviews
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I'll let you know when I get my tags
April 17, 2020

I'll let you know when I get my tags.
So far very happy with the program.

Date of experience: April 17, 2020
Robel T.
0 reviews
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Easy fast nice
April 17, 2020

Easy fast nice.

Date of experience: April 17, 2020
William H.
0 reviews
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No comment
April 17, 2020

No comment

Date of experience: April 17, 2020
DaleR H.
0 reviews
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No problems, only that the cost is excessive
April 17, 2020

No problems, only that the cost is excessive. Good service, though.

Date of experience: April 17, 2020
Etta W.
0 reviews
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It was easy to do
April 17, 2020

It was easy to do

Date of experience: April 17, 2020
james p.
0 reviews
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Easy to use
April 17, 2020

Easy to use

Date of experience: April 17, 2020