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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Albert C.
0 reviews
0 helpful votes
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Easy to do I should have looked up years ago very pleased I will definitely tell my family and friends thank you so much. A.C.

Date of experience: April 18, 2020
Patrick O.
0 reviews
0 helpful votes
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Fast and smooth
April 19, 2020

Fast and smooth

Date of experience: April 18, 2020
ehud s.
0 reviews
0 helpful votes
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All good
April 19, 2020

All good

Date of experience: April 18, 2020
Patricia C.
0 reviews
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Easy & Fast delivery
April 19, 2020

Easy & Fast delivery

Date of experience: April 18, 2020
jarita d.
0 reviews
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Great
April 19, 2020

Great

Date of experience: April 18, 2020
Clara M.
0 reviews
0 helpful votes
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Okay
April 19, 2020

Okay

Date of experience: April 18, 2020
James E.
0 reviews
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Much easier than waiting in line...
April 19, 2020

Much easier than waiting in line...came quick too, even during the COVID-19 slow down!

Date of experience: April 18, 2020
LOIS m.
0 reviews
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It was easy and very clear just what was needed.I liked using online rather than by mail

Date of experience: April 18, 2020
MICHELLE C.
0 reviews
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Took many time of sending prof of the transfer and the was charged for having to do business on line sence everything is closed.

Date of experience: April 18, 2020
Jennifer C.
0 reviews
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Quick and easy
April 18, 2020

Quick and easy

Date of experience: April 18, 2020
taiyon s.
0 reviews
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Was very fast
April 18, 2020

Was very fast

Date of experience: April 18, 2020
Armando A.
0 reviews
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Fast and easy help
April 18, 2020

Fast and easy help

Date of experience: April 18, 2020
Vicki L.
0 reviews
0 helpful votes
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Easy to do, user friendly
April 18, 2020

Easy to do, user friendly

Date of experience: April 18, 2020
Corina E.
0 reviews
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Awesome Thank you real easy
April 18, 2020

Awesome Thank you real easy.

Date of experience: April 18, 2020
Cecily S.
0 reviews
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Site is more user friendly than two years ago
April 18, 2020

Site is more user friendly than two years ago. Thank you for improving the quality of the site. Keep up the good work.

Date of experience: April 18, 2020
allan w.
0 reviews
0 helpful votes
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Thank you
April 18, 2020

Thank you

Date of experience: April 18, 2020
Clifford B.
0 reviews
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Great, it was easy to use...
April 18, 2020

Great, it was easy to use...

Date of experience: April 18, 2020
Florida
1 review
0 helpful votes
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Very easy
April 20, 2020

Very easy to renew on line but the fees are rediculous! Next time I'll go to the registry my self for sure. No thanks to COVID-19 for these high fees!

Date of experience: April 18, 2020
Virginia
2 reviews
0 helpful votes
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Expensive
April 20, 2020

This was helpful because I got my tags, but it's double the price if I went through the motor vehicles. I didn't realize that's not what this was. But I got what I needed.

Date of experience: April 18, 2020
Michael V.
2 reviews
0 helpful votes
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Tried to correct typo and site returned to beginning

Date of experience: April 18, 2020