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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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MARIE D.
0 reviews
0 helpful votes
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I NORMALLY RENEW IN PERSON, HOWEVER, THE VIRUS HAS RESULTED IN MY ONLINE RENEWALS.

4/16/20...YES I RECEIVED MY TAGS...THANK YOU

Date of experience: April 16, 2020
Bonnie W.
0 reviews
0 helpful votes
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Effective way to renew our auto tags
April 16, 2020

Effective way to renew our auto tags.

Date of experience: April 16, 2020
Chanda W.
0 reviews
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Not really sure why there is a fee for 19.95
April 16, 2020

Not really sure why there is a fee for 19.95.

Date of experience: April 16, 2020
Linda A.
1 review
0 helpful votes
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Received thanks
April 16, 2020

Received thanks

Date of experience: April 16, 2020
James K.
0 reviews
0 helpful votes
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No Thank You
April 16, 2020

No Thank You.

Date of experience: April 16, 2020
Marie A.
0 reviews
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Did not have to leave the house
April 16, 2020

Did not have to leave the house

Date of experience: April 16, 2020
Deborah B.
0 reviews
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At this time it was easy
April 16, 2020

At this time it was easy

Date of experience: April 16, 2020
Paul K.
0 reviews
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Simple clear website works great
April 16, 2020

Simple clear website works great

Date of experience: April 16, 2020
John A.
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Seemed easy enough
April 16, 2020

Seemed easy enough.

Date of experience: April 16, 2020
Kevin m.
0 reviews
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Quick and easy
April 16, 2020

Quick and easy

Date of experience: April 16, 2020
Catherine M.
0 reviews
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I do not shop on line so this was an adventure for me.

Everything work out smoothly and
Quickly. Thank you for the your service.

Date of experience: April 16, 2020
Cynthia S.
1 review
0 helpful votes
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Very easy and quick
April 16, 2020

Very easy and quick.

Date of experience: April 16, 2020
Patricia p.
0 reviews
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Received my tag and registration in Two days
April 16, 2020

Received my tag and registration in Two days

Date of experience: April 16, 2020
WILLIAM M.
0 reviews
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Clean and efficient
April 16, 2020

Clean and efficient. Easy to follow.

Date of experience: April 16, 2020
Thomas H.
0 reviews
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Excellent
April 16, 2020

Excellent

Date of experience: April 16, 2020
Matt D.
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$30.00 processing fee is thievery
April 16, 2020

$30.00 processing fee is thievery. Other than that is was fine & a simple process.

Date of experience: April 16, 2020
Barbara C.
0 reviews
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I added one extra number by my error
April 16, 2020

I added one extra number by my error. Seems like it would be easy to check in your office.

Date of experience: April 16, 2020
george c.
0 reviews
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Nice and easy
April 16, 2020

Nice and easy

Date of experience: April 16, 2020
GARCIA W.
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HEVHJVSF
April 16, 2020

HEVHJVSF

Date of experience: April 16, 2020
Florida
1 review
0 helpful votes
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Entire transaction took about 2 minutes. Expedited delivery option helped out and delivered in about 3 days. Overall excellent service.

Date of experience: April 16, 2020