On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
eTags Reviews Summary
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It arrived when it was supposed to. No issues at all
It was easy to navigate the website to order and the tags arrived within days.
Unfortunately, I mistakenly registered for my etags using this incorrect 3rd party email. As a result I paid $30.00 more and was disappointed!
A honest response!
This was the easiest and most efficient experience. No issues!
The specialty plate is fine, and I'm happy to have it, but I had expected it to simply carry over the existing plate number. It did not. I'm told that what I needed to do was to order a "personalized" plate. Uh—maybe it's just me, but shouldn't carrying over an existing plate number be a default rather than require the re-typing of a current number? But no biggie. The process was (otherwise) straightforward and the plate arrived promptly. And the sea turtles are happy.
Great communication and service, would use them again
Thank you, Charles. We'll be ready once you need us again. We appreciate the review.
It was very easy to use and fast - would use it again
Very easy and efficient received in mail quickly without any issues
I ordered a tag and I got it couple days later and that's all
Excellent! Simple process was easily done in a couple of minutes. New documents and sticker were here in several days. Well before my expiration date.
Easy to renew car registration from my house; received tags within a week.
This was easy to do and was received in a timely Manor
Pretty fastest response for my request and thank you
The site was very easy to use, very intuitive & delivery of tags was very quick.
Thank you, Steven!
Got my tags and I'm soooo happy. Very appreciative to be able to get them.
Was not allowed to cancel my order after immediately placing it by mistake
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi David. Thank you for the review. We're glad you like your new Helping Sea Turtles Survive license plate.
Unfortunately, unless a Florida license plate is personalized, the alpha-numeric characters assigned are always random. It would be great if same plate number could be used indefinitely, but that would require additkional DMV resources, costs and at least a 30 - 45 day lead time. Also, while your particular specialty plate allows enough space for the 6 characters that existed on your previous plate. Many specialty plates are limited to just 5 or fewer characters. For these logistical and efficiency reaons, the DMV always manufactures and issues random plate numbers. In fact, Florida Statute requires all plates be replace every 6-10 years, so even if you had not changed your plate type, your plate number would have been changed eventually due to this law. The exception, of course, are personalized plates which are managed and processed differently and carry higher DMV fees.
Thank you for your review. And many thanks for supporting our sea turtles!