Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Glynn B.
0 reviews
0 helpful votes
Follow Glynn B.
Unfollow Glynn B.
Share Review
Report Review

Unhappy at paying an extra $29.95 to renew because office being closed. Wrong plate number on registration form. Had to use this method to make correction. I don't think I should have been charged $29.95 for an error not of my fault.

Date of experience: April 29, 2020
Gage A.
0 reviews
0 helpful votes
Follow Gage A.
Unfollow Gage A.
Share Review
Report Review

Quick and easy..
April 29, 2020

Quick and easy. A little expensive..

Date of experience: April 29, 2020
Heather B.
0 reviews
0 helpful votes
Follow Heather B.
Unfollow Heather B.
Share Review
Report Review

Relatively simple but did need to submit twice
April 29, 2020

Relatively simple but did need to submit twice. Other than that the process was quick.

Date of experience: April 29, 2020
Mariza C.
0 reviews
0 helpful votes
Follow Mariza C.
Unfollow Mariza C.
Share Review
Report Review

Thank you for your online services
April 29, 2020

Thank you for your online services

Date of experience: April 29, 2020
Steven S.
0 reviews
0 helpful votes
Follow Steven S.
Unfollow Steven S.
Share Review
Report Review

Didn't know what "web browser" was if not Google, called grandson

Date of experience: April 29, 2020
RAUL R.
0 reviews
0 helpful votes
Follow RAUL R.
Unfollow RAUL R.
Share Review
Report Review

NO COMENT
April 29, 2020

NO COMENT

Date of experience: April 29, 2020
Scott a.
0 reviews
0 helpful votes
Follow Scott a.
Unfollow Scott a.
Share Review
Report Review

This is the second time to register my cars and it is costing me additional 100 dollars in late fees due to your issues.

Date of experience: April 29, 2020
gladys c.
0 reviews
0 helpful votes
Follow gladys c.
Unfollow gladys c.
Share Review
Report Review

Good
April 29, 2020

Good

Date of experience: April 29, 2020
Sheila T.
0 reviews
0 helpful votes
Follow Sheila T.
Unfollow Sheila T.
Share Review
Report Review

Easier than going into the DMV
April 29, 2020

Easier than going into the DMV. Thanks for making it so easy.

Date of experience: April 29, 2020
Donna R.
0 reviews
0 helpful votes
Follow Donna R.
Unfollow Donna R.
Share Review
Report Review

Easy
April 29, 2020

Easy

Date of experience: April 29, 2020
Kenneth R.
0 reviews
0 helpful votes
Follow Kenneth R.
Unfollow Kenneth R.
Share Review
Report Review

I waited for your reminder by mail...
April 29, 2020

I waited for your reminder by mail...but didn't receive it so went on -line which was easy...thanks.

Date of experience: April 29, 2020
Troy B.
0 reviews
0 helpful votes
Follow Troy B.
Unfollow Troy B.
Share Review
Report Review

Really easy lets just hope the tags shown up in the time frame stated.

Date of experience: April 29, 2020
Hector R.
0 reviews
0 helpful votes
Follow Hector R.
Unfollow Hector R.
Share Review
Report Review

Everything was so quickly
April 29, 2020

Everything was so quickly.

Date of experience: April 29, 2020
Brian S.
0 reviews
0 helpful votes
Follow Brian S.
Unfollow Brian S.
Share Review
Report Review

Very easy to use been using you guys for a few years now

Date of experience: April 29, 2020
MATTHEW D.
0 reviews
0 helpful votes
Follow MATTHEW D.
Unfollow MATTHEW D.
Share Review
Report Review

The service fee is a bit excessive
April 29, 2020

The service fee is a bit excessive

Date of experience: April 29, 2020
Marilyn M.
0 reviews
0 helpful votes
Follow Marilyn M.
Unfollow Marilyn M.
Share Review
Report Review

Love that it catches mistakes people make
April 29, 2020

Love that it catches mistakes people make.

Date of experience: April 29, 2020
Germany
1 review
0 helpful votes
Follow Nina D.
Unfollow Nina D.
Share Review
Report Review

Yes i received my tag
April 30, 2020

I ordered my renewal tag. It can in fast and was easy to do. Just a few questions about the car and then you pay with credit card. Or at least I did. I would totally be doing this next year. You don't have to drive to the dmv and wait for hours. Its really that easy to do.

Date of experience: April 29, 2020
Brandon J.
3 reviews
0 helpful votes
Follow Brandon J.
Unfollow Brandon J.
Share Review
Report Review

Excellent quick easy
April 29, 2020

Excellent quick easy

Date of experience: April 29, 2020
Germany
1 review
0 helpful votes
Follow Robinette S.
Unfollow Robinette S.
Share Review
Report Review

THANK U
April 30, 2020

Fast & Convenient especially durning these time's. It was as easy as 1. 2. 3 & it was mailed out and delivered in 2-3 days. Great Service

Date of experience: April 29, 2020
California
1 review
0 helpful votes
Follow Brenda T.
Unfollow Brenda T.
Share Review
Report Review

I really did not know what I was doing or what to expect. My adult children usually would do something like this for me. I was pleased to know I could do it myself. Extra fee was o. K. I have received my tags already. Stress-free online transaction. Thumbs Up!

Date of experience: April 29, 2020
ETAGS S. — eTags Rep
over a year old

Thank you for the nice review Brenda!