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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Awesome and super fast,!, excellent and such quick delivery
Easy transaction but very pricey for the service knowing that we can't go in person to complete this.
Quick and easy for these terrifying times this is great
The system is good. I object to the $19.95 etag fee. Ordering online reduces your costs
Easy check out and have used before
During a pandemic where tags renewal is required online only. You're charging an extra 20.00 for tag renewal. Then on top of that all the fees in amount of 33.85. Maybe these fees should be waved since you're forced to do it online only.
Very quick and easy.Thank You!
I certainly appreciate services like this but one recommendation. Please detail and define the eTags Service Fee, Agency Fee, Credit Card Convenience Fee and shipping and handling ($3.95 to mail a letter?). Technology is supposed to make life easier, faster and less expensive. The fee list seems a bit questionable give we already pay taxes. Also, why has the State of Florida outsourced this work rather then deliver using State Employees? Love the convenience but, this is substantial enough to plan to stop by the office to renew the next time. Thank-you.
This site is user friendly with a timely delivery system. I have use this site for three years now and it's an excellent service thank you!
It was ok kind of expensive and i jus want what i paid for all these surveys should be a choice not madatory its very annoying
Very good experience it was easy to do and the tags came quickly good job people I will use this service from now on no more going to the dmv to get my vehicle tags
Best customer service, diligent, courteous. This guy followed up and helped me figure out why my registration was not renewing. Turned out my License was expired and he helped with all the information of what I needed to do.
Extremely user friendly. And super quick to receive the tag. The whole thing was easy and free of obstacles and issues. Thank you.
Great dmv
Very good no problems. The process to obtain the etags was very easy to follow.
Conducting business online is a bit challenging for individuals first time using the APP. However, if you are diligent, with a can do attitude... You will succeed! EXCELLENT CHOICE OF DOING BUSINESS WITH THE DMW.
Clear instructions, directions
It's so quick and easy. It's great.
Very easy to use
The web site was easy to follow & use. And I appreciate the additional request for information they needed to make sure that we were the legal owners of the vehicle.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


We thank YOU Mauricio!