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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Kathleen T.
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Awesome and super fast,!, excellent and such quick delivery

Date of experience: April 30, 2020
Russell S.
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Easy transaction but very pricey for the service knowing that we can't go in person to complete this.

Date of experience: April 30, 2020
Perry F.
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Quick and easy for these terrifying times this is great

Date of experience: April 30, 2020
Richard S.
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The system is good
April 30, 2020

The system is good. I object to the $19.95 etag fee. Ordering online reduces your costs

Date of experience: April 30, 2020
Jennifer R.
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Easy check out and have used before
April 30, 2020

Easy check out and have used before

Date of experience: April 30, 2020
Sharon G.
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During a pandemic where tags renewal is required online only. You're charging an extra 20.00 for tag renewal. Then on top of that all the fees in amount of 33.85. Maybe these fees should be waved since you're forced to do it online only.

Date of experience: April 30, 2020
Timothy A.
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Very quick and easy..
April 30, 2020

Very quick and easy.Thank You!

Date of experience: April 30, 2020
Florida
1 review
3 helpful votes
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I certainly appreciate services like this but one recommendation. Please detail and define the eTags Service Fee, Agency Fee, Credit Card Convenience Fee and shipping and handling ($3.95 to mail a letter?). Technology is supposed to make life easier, faster and less expensive. The fee list seems a bit questionable give we already pay taxes. Also, why has the State of Florida outsourced this work rather then deliver using State Employees? Love the convenience but, this is substantial enough to plan to stop by the office to renew the next time. Thank-you.

Date of experience: April 30, 2020
Nevada
1 review
0 helpful votes
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Great Service!
April 30, 2020

This site is user friendly with a timely delivery system. I have use this site for three years now and it's an excellent service thank you!

Date of experience: April 30, 2020
Florida
1 review
1 helpful vote
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Tag transfer
April 30, 2020

It was ok kind of expensive and i jus want what i paid for all these surveys should be a choice not madatory its very annoying

Date of experience: April 30, 2020
California
1 review
0 helpful votes
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Very cool
April 30, 2020

Very good experience it was easy to do and the tags came quickly good job people I will use this service from now on no more going to the dmv to get my vehicle tags

Date of experience: April 30, 2020
Florida
1 review
0 helpful votes
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Best customer service, diligent, courteous. This guy followed up and helped me figure out why my registration was not renewing. Turned out my License was expired and he helped with all the information of what I needed to do.

Date of experience: April 30, 2020
Florida
1 review
0 helpful votes
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Ez eTag
April 30, 2020

Extremely user friendly. And super quick to receive the tag. The whole thing was easy and free of obstacles and issues. Thank you.

Date of experience: April 30, 2020
ETAGS S. — eTags Rep
over a year old

We thank YOU Mauricio!

Oralia G.
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Great dmv
April 30, 2020

Great dmv

Date of experience: April 30, 2020
Ann F.
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Very good no problems. The process to obtain the etags was very easy to follow.

Date of experience: April 30, 2020
Elaine H.
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Conducting business online is a bit challenging for individuals first time using the APP. However, if you are diligent, with a can do attitude... You will succeed! EXCELLENT CHOICE OF DOING BUSINESS WITH THE DMW.

Date of experience: April 30, 2020
Beverly R.
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Clear instructions, directions
April 30, 2020

Clear instructions, directions

Date of experience: April 29, 2020
Sheila B.
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It's so quick and easy
April 30, 2020

It's so quick and easy. It's great.

Date of experience: April 29, 2020
Darletta M.
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Very easy to use
April 30, 2020

Very easy to use

Date of experience: April 29, 2020
ROBIN C.
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The web site was easy to follow & use
April 30, 2020

The web site was easy to follow & use. And I appreciate the additional request for information they needed to make sure that we were the legal owners of the vehicle.

Date of experience: April 29, 2020