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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
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Salvador H.
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Great
May 23, 2020

Great

Date of experience: May 23, 2020
Nenette I.
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Convenient, fast and easy
May 23, 2020

Convenient, fast and easy.

Date of experience: May 22, 2020
Roman Y.
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$99.95 service fee was somewhat steep (plus an additional $20 later on).
Title transfer took longer than I expected (almost a month from initial contact) but eventually, everything worked fine.
And you can't compare it with California-DMV - waiting-in-line for hours, then "...sorry our system is down, please come again..." horror-experience.
After the DMV - anything looks like 5-star!

Date of experience: May 22, 2020
george h.
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NOT SATISFIED
May 23, 2020

NOT SATISFIED - the charges associated with etags are just a rip off for the service given.

Date of experience: May 22, 2020
albert a.
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Nothing goes thru
May 23, 2020

Nothing goes thru

Date of experience: May 22, 2020
Tami J.
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The service is very quick and convenient
May 23, 2020

The service is very quick and convenient.

Date of experience: May 22, 2020
David S.
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Experience was fine
May 23, 2020

Experience was fine. No issues, quick and easy.

Date of experience: May 22, 2020
Roger H.
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Everything was fine except the etags fee.California is ridiculous with these fees they try to get every dime they can squeeze outta you.

Date of experience: May 22, 2020
Robert A.
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Fast
May 23, 2020

Fast

Date of experience: May 22, 2020
Corrie B.
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This works good for me and my daughter you charge too much for the service

Date of experience: May 22, 2020
robert g.
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The website was well designed and easy to use.

Date of experience: May 22, 2020
Emil O.
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Excellence A++++++
May 22, 2020

Excellence A++++++

Date of experience: May 22, 2020
Bobby W.
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Thanks my registration expired May 8 of 2020, I made an effort to contact DMV prior to that and was told that DMV was closed and there would be no penalty however you proceeded to charge me a penalty for late fees I truly believe you owe me the penalty that you charged.

Date of experience: May 22, 2020
naudys r.
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Very fast and effective
May 22, 2020

Very fast and effective

Date of experience: May 22, 2020
Nancy E.
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Very efficient!
May 22, 2020

Very efficient! What a pleasure!

Date of experience: May 22, 2020
California
1 review
0 helpful votes
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Fast delivery
May 23, 2020

Delivery was fast even during pandemic very impressed.The online is step by step and a breeze to get through. Enjoy emails reminders that include links to easily pay my other vehicles (No dmv is the best worth the price)

Date of experience: May 22, 2020
Jason H.
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Very easy to do and very convenient
May 22, 2020

Very easy to do and very convenient. I would recommend everyone to use, beats waiting in line for sure.

Date of experience: May 22, 2020
Willie B.
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This is the first time trusting my business and card on the internet. I am nervous, however this is a time of uncertainties our new normal is becoming common. Thanks for the ease of this experience.

Date of experience: May 22, 2020
Felipa D.
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Efficient
May 22, 2020

Efficient.

Did not like that there was no info about extra charge if paying with a credit card before ordering the product It was only noted after payment. Suggest putting the notice before choosing payment method in bold print. I would have used a personal check if I was informed of the extra charge before paying. Can I still change my payment method after the fact?

Date of experience: May 22, 2020
Florida
1 review
0 helpful votes
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Muy bueno
May 23, 2020

Mi experiencia en línea fue muy buena puedo aconsejar a otros a seguir esta pagina es muy fácil y muy excelente

Date of experience: May 22, 2020