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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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California
1 review
0 helpful votes
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Transfer of title
May 24, 2020

I didn't received my car title yet. I submitted all necessary papers, smog certificate, and insurance for the car.

Date of experience: May 24, 2020
ETAGS I. — eTags Rep
over a year old

Hi Chukou, sorry to hear that you have yet to receive your title. We believe we have found your order and you will receive an email about it in the next 48 hours during regular business hours. Thanks for your patience.

Terry P.
0 reviews
0 helpful votes
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Thank you you all where very helpful
May 24, 2020

Thank you you all where very helpful

Date of experience: May 24, 2020
ARTHUR B.
0 reviews
0 helpful votes
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Service fee way too high
May 24, 2020

Service fee way too high

Date of experience: May 24, 2020
Robert L.
0 reviews
0 helpful votes
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Very easy and quick thanks
May 24, 2020

Very easy and quick thanks

Date of experience: May 24, 2020
David K.
2 reviews
0 helpful votes
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Iam satisfied with the process
May 24, 2020

Iam satisfied with the process

Date of experience: May 23, 2020
Petra G.
0 reviews
0 helpful votes
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That's easy for paying
May 24, 2020

That's easy for paying. Thanks.

Date of experience: May 23, 2020
TILDA C.
0 reviews
0 helpful votes
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Someone contacted me and refunded
May 24, 2020

Someone contacted me and refunded
some of the fees as a courtesy since I did not realize I was on a 3rd party site. I erroneously entered the site via my county website. Thanks since money is real tight due to COVID19

Date of experience: May 23, 2020
Betty G.
0 reviews
0 helpful votes
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Easy to do n line especially for us seniors
May 24, 2020

Easy to do n line especially for us seniors. Thank you

Date of experience: May 23, 2020
Richard A.
0 reviews
0 helpful votes
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Great customer services very efficient
May 24, 2020

Great customer services very efficient

Date of experience: May 23, 2020
John R.
0 reviews
0 helpful votes
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Service fee to high
May 23, 2020

Service fee to high. Need greater explanation of DMV bill.

Date of experience: May 23, 2020
Pearl L.
0 reviews
0 helpful votes
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Renewing my registration was quick and easy!

Date of experience: May 23, 2020
Antwon B.
0 reviews
0 helpful votes
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This was a nice and easy way to renew my car registration.

Date of experience: May 23, 2020
Andrea K.
0 reviews
0 helpful votes
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Easy to understand and use
May 23, 2020

Easy to understand and use

Date of experience: May 23, 2020
Larry F.
0 reviews
0 helpful votes
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Very easy to complete on line
May 23, 2020

Very easy to complete on line. Especially since offices are closed right now.

Date of experience: May 23, 2020
john m.
0 reviews
0 helpful votes
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Never used before but found it very quick and convenient!

Date of experience: May 23, 2020
Lana C.
0 reviews
0 helpful votes
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I wasn't expecting to pay an extra $35.00 to do my tags online. Which is better for workers because they don't have to open mail (registration to renew) that could be contaminated with Covid-19.

Date of experience: May 23, 2020
Martha K.
0 reviews
0 helpful votes
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Instructions were easy to follow and I am happy about the online option so I don't have to worry that tags will expire

Date of experience: May 23, 2020
samson b.
0 reviews
0 helpful votes
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Tnxs
May 23, 2020

Tnxs

Date of experience: May 23, 2020
John G.
0 reviews
0 helpful votes
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I thought this a Florida web site
May 23, 2020

I thought this a Florida web site.
Your charge a ridiculous price for your service.
I will never want to use this service again.

Date of experience: May 23, 2020
Gill D.
0 reviews
0 helpful votes
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The site is easy to use and much appreciated.

Date of experience: May 23, 2020