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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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During Coronavirus shut-down of the DMV, I was unable to retrieve the electronic copy of my vehicle title in order to sell the vehicle... eTags came to the rescue and had my title printed and delivered to me in just a few days.
I may use this service even when there is no virus... No waiting in lines!
Excellent response time i received tags and registration within 5 days, DMV sent application late so used etags for first time and will continue to use
Very satisfied received in four days I would do it again.
I still have not received my title transfer, but I have received the tags
Quick process
Quick and easy the process was very easy no problems
I am really impressed and extremely satisfied with Etags. And from the time I logged on to the time it took to receive my tags is incredibly the best way from any other options. It took less than 5 days, literally!
GREAT
I PLACED MY ORDER ON 5-2-2020, AND RECEIVED A CONFIRMATION EMAIL THAT I WOULD GET A RESPONSE WITHIN 24-48 HOURS. WE ARE OFFICIALLY ON 5/21/2020 AND I DO NOT HAVE A RESPONSE OR MY TITLE TRANSFER THAT I PAID $100 FOR. I HAVE LEFT 3 VOICEMAILS AND 2 EMAILS AND I AM OVER THIS COMPANY. I WANT TO CANCEL MY SERVICE AND GO THROUGH AAA. BEING AN AFFILIATE FROM THE DMV, I WOULD NOT RECOMMEND THIS COMPANY. I HAVE NOT HAVE ANY FOLLOW UP WITH THEM. I WOULD LIKE TO CANCEL MY ORDER AND GET A REFUND. IF YOU CALL NOW, YOU GET PLACED ON HOLD FOR 20 MINUTES BEFORE BEING SENT TO VOICEMAIL THAT NEVER GETS CALLED BACK. IF THIS IS DUE TO COVID-19 THERE SHOULD BE A DISCLAIMER ABOUT DELAYS, BUT I COULDN'T FIND ONE.
Easy to use and quickly Done!
Fast. There should be 5 stars, but my tzblet wont let me. Thank you for the fast and prompt service.
Easier than standing in line, especially with Co-Vid 19 restrictions.
Cannot speak with anyone
Great! Fast and easy
Very user friendly
Perfect
Fast and easy
Thank you very much. My mind is now at ease.
Good.
No, I haven't received my order yet.
If you haven't received your order yet, contact eTags.com
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole

