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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Inmer G.
1 review
0 helpful votes
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Muy fácil de llenar la aplicación
July 1, 2020

Muy fácil de llenar la aplicación

Date of experience: July 1, 2020
Jack S.
1 review
0 helpful votes
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Works well
July 1, 2020

Works well

Date of experience: July 1, 2020
Kathleen J.
1 review
0 helpful votes
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Very easy to use this service online
July 1, 2020

Very easy to use this service online. Thanks!

Date of experience: July 1, 2020
Florida
1 review
0 helpful votes
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Great website very user friendly an easy to use. I recommend the community to use on-line etag registration renewal.

Tracey Tucker

Date of experience: July 1, 2020
ETAGS S. eTags Rep
over a year old

Thank you Tracey. We appreciate your recommendation.

Elva F.
1 review
0 helpful votes
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Very easy, better than mailing it in
July 1, 2020

Very easy, better than mailing it in

Date of experience: July 1, 2020
William M.
1 review
0 helpful votes
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Truly liked the simplicity of this!
July 1, 2020

Truly liked the simplicity of this!

Date of experience: June 30, 2020
Valeria M.
1 review
0 helpful votes
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It was more expensive than I expected
July 1, 2020

It was more expensive than I expected. Times are hard at this moment.

Date of experience: June 30, 2020
Eddie H.
1 review
0 helpful votes
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...
July 1, 2020

Date of experience: June 30, 2020
California
1 review
0 helpful votes
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Not DMV
July 1, 2020

This site came up first on search for DMV registration. Pd $30 extra for nothing! You can pay your car registration online directly with DMV for no extra money.
Lesson learned We'll see how long it takes to get my tag.

Date of experience: June 30, 2020
maria H.
1 review
0 helpful votes
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Fast and easy
June 30, 2020

Fast and easy

Date of experience: June 30, 2020
Regina K.
1 review
0 helpful votes
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Easy to navigate
June 30, 2020

Easy to navigate. The only reason I received the eTags info and extra charge was because I missed the deadline for renewing and had to pay the penalty. The eTag charge was automatically put on the license renewal fee because of this. By the time the penalty and the eTag fees were put on my bill it cost $65 more than had I paid it on time. No reflection on you, and I would certainly let my friends know that this is a secure and quick way to renew should you be late. Actually, your service is a lifeline when the need arises. Thank you for the quick response in sending the renewal tags.

PS Please do not use my last name should you post this on your website. Thank you.

Date of experience: June 30, 2020
sandra w.
1 review
0 helpful votes
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Very easy
June 30, 2020

Very easy

Date of experience: June 30, 2020
john C.
1 review
0 helpful votes
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Great service
June 30, 2020

Great service

Date of experience: June 30, 2020
Dan W.
1 review
0 helpful votes
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It was fine, thank you
June 30, 2020

It was fine, thank you

Date of experience: June 30, 2020
Donna T.
1 review
0 helpful votes
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Didn't realize it would be so easy
June 30, 2020

Didn't realize it would be so easy. Now to get it before July 5. Thank you. Service was quick.

Date of experience: June 30, 2020
james M.
1 review
0 helpful votes
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Very efficient and secure
June 30, 2020

Very efficient and secure.

Date of experience: June 30, 2020
Matthew C.
1 review
0 helpful votes
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So far so good
June 30, 2020

So far so good

Date of experience: June 30, 2020
James D.
1 review
0 helpful votes
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Went well so far yes it did
June 30, 2020

Went well so far yes it did

Date of experience: June 30, 2020
brenda s.
2 reviews
0 helpful votes
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VERY PLEASED WITH PROCESS
June 30, 2020

VERY PLEASED WITH PROCESS

Date of experience: June 30, 2020
Edward D.
1 review
0 helpful votes
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Good
June 30, 2020

Good

Date of experience: June 30, 2020