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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Carol H.
1 review
0 helpful votes
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Much easier to do from home
July 2, 2020

Much easier to do from home

Date of experience: July 1, 2020
Dennice L.
1 review
0 helpful votes
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They gave me one price and then charged me double what I was told

Date of experience: July 1, 2020
Gloria S.
1 review
0 helpful votes
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Beutifull, thanks.!
July 2, 2020

Beutifull, thanks.!

Date of experience: July 1, 2020
Zaher A.
1 review
0 helpful votes
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Good service
July 2, 2020

Good service

Date of experience: July 1, 2020
millie n.
1 review
0 helpful votes
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Good
July 2, 2020

Good

Date of experience: July 1, 2020
Stephen D.
2 reviews
0 helpful votes
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I think the fees are way too high
July 1, 2020

I think the fees are way too high. I also felt that we were misled by the website thinking it was the tax office. If I had known at the outset this was a third party provider I would never have used the service. To top it off my credit card was charged $16.00 more than the receipt I received. I would never us this site again and I'm disgusted that I was taken advantage of. But it will never happen again.

Date of experience: July 1, 2020
Edwin B.
1 review
0 helpful votes
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Quick
July 1, 2020

Quick

Date of experience: July 1, 2020
tom l.
1 review
0 helpful votes
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Looks good
July 1, 2020

Looks good

Date of experience: July 1, 2020
Ricky C.
1 review
0 helpful votes
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Quick and easy!
July 1, 2020

Quick and easy!

Date of experience: July 1, 2020
rafik h.
1 review
0 helpful votes
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Easy and simple to use
July 1, 2020

Easy and simple to use

Date of experience: July 1, 2020
Ellen M.
1 review
0 helpful votes
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Could not contact by email, address would not work. My Title request # ******* was waiting on documentation. During the period of 06/24/2020 tp 06/30/2020 the original Title was found.

I wish a refund to my Credit Card account the $235.70 which I paid on 06/24/2020

I can be reached at *******249

Fran Lowther
215 Springmoor Drive
Liverpool, NY *******

Date of experience: July 1, 2020
Brenda J.
1 review
0 helpful votes
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It was fast and very easy
July 1, 2020

It was fast and very easy.

Date of experience: July 1, 2020
Laron R.
1 review
0 helpful votes
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Better than standing in line
July 1, 2020

Better than standing in line. But way more expensive

Date of experience: July 1, 2020
mellinda w.
1 review
0 helpful votes
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So far so good, easy to use;I rec'd everything in a timely manner.Seamless.

Date of experience: July 1, 2020
Dennis w.
1 review
0 helpful votes
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Fine
July 1, 2020

Fine

Date of experience: July 1, 2020
KERRIE A.
1 review
0 helpful votes
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So easy
July 1, 2020

So easy

Date of experience: July 1, 2020
David C.
1 review
0 helpful votes
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Very easy to fill out
July 1, 2020

Very easy to fill out

Date of experience: July 1, 2020
Randy V.
1 review
0 helpful votes
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Easy as apple pie
July 1, 2020

Easy as apple pie. BUT. It wasn't my car! I sent it back to you to cancel and send me the proper one

Date of experience: July 1, 2020
Harriet M.
1 review
0 helpful votes
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I found it easy to send information via internet

Date of experience: July 1, 2020
william m.
1 review
0 helpful votes
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All
July 1, 2020

All

Date of experience: July 1, 2020