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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Rodney B.
1 review
0 helpful votes
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You no longer offer PayPal
July 3, 2020

You no longer offer PayPal. Very disappointing during this pandemic.

Date of experience: July 2, 2020
Boel S.
1 review
0 helpful votes
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Fantastic easy
July 3, 2020

Fantastic easy

Date of experience: July 2, 2020
Lucie S.
1 review
0 helpful votes
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Easy and fast but extra $30.00 for service charged are too much

Date of experience: July 2, 2020
Janet C.
1 review
0 helpful votes
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CA Etags online website is efficient and effective.

Date of experience: July 2, 2020
Nadean L.
1 review
0 helpful votes
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You change the process for in person, why didn't you change the process for online? As in the charges. People have no jobs and trying to do the right thing.

Date of experience: July 2, 2020
Michelle L.
1 review
0 helpful votes
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Every thing was easy, but the additional price for e-fee is ridiculous when is wasn't my fault the plate was changed

Date of experience: July 2, 2020
Eric D.
1 review
0 helpful votes
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Online worked good
July 2, 2020

Online worked good.

Date of experience: July 2, 2020
WALTER F.
2 reviews
0 helpful votes
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I never dreamed it would be so easy!
July 2, 2020

I never dreamed it would be so easy! Thank You!

Date of experience: July 2, 2020
Sandra W.
2 reviews
0 helpful votes
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The estimated cost is twice as much as if I went to the office. Don't understand this. Supposed to cost $46.85.

Date of experience: July 2, 2020
Delores P.
1 review
0 helpful votes
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Excellent service...
July 2, 2020

Excellent service... I didn't have to come to the mad house..

Date of experience: July 2, 2020
morlee g.
1 review
0 helpful votes
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I was very satisfied, and quick and easy
July 2, 2020

I was very satisfied, and quick and easy

Date of experience: July 2, 2020
Barry G.
1 review
0 helpful votes
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Easy & simple to use
July 2, 2020

Easy & simple to use

Date of experience: July 2, 2020
Florida
1 review
0 helpful votes
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Thank You.
July 3, 2020

I requested a copy of my title and I received it quickly. It was very easy to do on the website. Thank you for your service.

Date of experience: July 2, 2020
ETAGS S. — eTags Rep
over a year old

Thank you Judy for trusting us with your order.

Christy K.
1 review
0 helpful votes
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Great service!
July 2, 2020

Great service! I regret not purchasing my tags earlier through this service.

Date of experience: July 2, 2020
Texas
1 review
0 helpful votes
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Great service
July 3, 2020

I really enjoyed it I wish everything was that convenient. It was fast and accurate. I was wondering if it would be as a smooth operation and to my surprise it was. I will continue to use the service if it is available in the future

Date of experience: July 2, 2020
ETAGS S. — eTags Rep
over a year old

Thank you for the kind review Willie! We will be here when you next need us.

Verda S.
1 review
0 helpful votes
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It was o.k
July 2, 2020

It was o.k. But so many fees. But I must say it arrived in the mail really early. Thank you

Date of experience: July 2, 2020
Flerida B.
1 review
0 helpful votes
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Good thanks
July 2, 2020

Good thanks

Date of experience: July 2, 2020
Gladys C.
1 review
0 helpful votes
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Fine if it gets here quickly,easy process and got here quickly

Date of experience: July 2, 2020
Cynthia B.
1 review
0 helpful votes
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I got my registration paper renewal but I didn't get the sticker for our off road vehicle. Are those shipped separately? Please advise. I have tried for the last two days calling customer support to find out about my stickers and I on hold a long time then it prompt me to leave a voicemail with my information and number and someone will call me back no call backs at all. Frustrating

Date of experience: July 2, 2020
Charles b.
1 review
0 helpful votes
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Ok
July 2, 2020

Ok

Date of experience: July 2, 2020