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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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cheryl g.
1 review
0 helpful votes
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Good
June 30, 2020

Good

Date of experience: June 30, 2020
Joseph D.
1 review
0 helpful votes
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Great Job!
June 30, 2020

Great Job! Fast and user friendly.

Date of experience: June 30, 2020
John D.
1 review
0 helpful votes
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Everything went smooth
June 30, 2020

Everything went smooth

Date of experience: June 30, 2020
Letty H.
1 review
0 helpful votes
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Thank you
June 30, 2020

Thank you. Very simple process text came rapidly

Date of experience: June 30, 2020
California
1 review
0 helpful votes
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As mentioned in the comment above! Also, I would like to know where the check I sent with the renewal went, because it hasn't cleared the bank as of yesterday!

Date of experience: June 30, 2020
Jeanne V.
1 review
0 helpful votes
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SITE WORKED WELL
June 30, 2020

SITE WORKED WELL

Date of experience: June 30, 2020
nicholas d.
1 review
0 helpful votes
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Excellent format
June 30, 2020

Excellent format

Date of experience: June 30, 2020
Lisa C.
2 reviews
0 helpful votes
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From the comfort of my home!
June 30, 2020

From the comfort of my home!

Date of experience: June 30, 2020
John A.
1 review
0 helpful votes
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Extremely easy and quick process!
June 30, 2020

Extremely easy and quick process!

Date of experience: June 30, 2020
Bruce S.
6 reviews
0 helpful votes
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Seems convenient and fast
June 30, 2020

Seems convenient and fast.
We'll see how ast it arrives. Awesome job delivered fast very convenient

Date of experience: June 30, 2020
Kathleen H.
2 reviews
0 helpful votes
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Never received tags
June 30, 2020

Never received tags. Got hit with excessive fees for using your service

Date of experience: June 29, 2020
Julie D.
1 review
0 helpful votes
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Painless and very quick!
June 30, 2020

Painless and very quick!

Date of experience: June 29, 2020
Jill L.
1 review
0 helpful votes
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This is quite tedious!
June 30, 2020

This is quite tedious!

Date of experience: June 29, 2020
Allen L.
1 review
0 helpful votes
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Very Easy and fast!
June 30, 2020

Very Easy and fast!

Date of experience: June 29, 2020
david t.
1 review
0 helpful votes
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Worked just fine!
June 30, 2020

Worked just fine!

Date of experience: June 29, 2020
Emil P.
1 review
0 helpful votes
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Thank you for the convenience
June 30, 2020

Thank you for the convenience. Stay safe!

Date of experience: June 29, 2020
Beth M.
2 reviews
0 helpful votes
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Everything was quick and precise
June 30, 2020

Everything was quick and precise

Date of experience: June 29, 2020
ROBERT D.
1 review
0 helpful votes
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DMV WEBSITE IS TOO MISLEADING IF YOU START DOWN THE WRONG PATH TO START

Date of experience: June 29, 2020
Kerry H.
1 review
0 helpful votes
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Thanks, stay safe
June 30, 2020

Thanks, stay safe.

Date of experience: June 29, 2020
DERRICK Y.
2 reviews
0 helpful votes
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Pay for overnight delivery
June 29, 2020

Pay for overnight delivery
I pay Monday night 6/22 after business hr which I understand so you had my order Tuesday to process and get the my tags to me by Wednesday which I didn't get so Thursday rolls around which was the 3rd day now still didn't get my tag so I call to see what was the delay I was told that you guys 1 were busy if that was the case you shouldn't offer over night delivery 2 I spend most of time trying to explain to the rep that she didn't make any sense because she was saying the reason I didn't get my tag over night because I had pay after business hrs on Monday and I had try to explain to her that you had Tuesday,Wednesday to process my order and get it to me by the latest Thursday right and she said no so I didn't get my tag until Friday so basically don't offer overnight service if you can't deliver service

Date of experience: June 29, 2020