Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Maryland
1 review
0 helpful votes
Follow Sally Lee Q.
Unfollow Sally Lee Q.
Share Review
Report Review

ETags
January 7, 2025

I received my tags quickly and it was easy to order. But WHY does it cost $30 in fees is beyond my understanding. Doing it on line should save money, not increase the cost by $30. Next time I will mail the application and save the money. So like Maryland to gouge people with fees and taxes.
Sallylee Hunter

Date of experience: December 28, 2024
Florida
1 review
0 helpful votes
Follow Margaret V.
Unfollow Margaret V.
Share Review
Report Review

My Experience with eTags
January 7, 2025

My experience was good for the most part. The part that was not so good was that I did not have a total cost (or any warning that additional fees could be added to my order). A charge of approximately $192 was shown and charged to my credit card. When I got my credit card statement, the total was approximately $243. I had to submit an inquiry to find out why the total cost had been changed. I sent an inquiry and received a very timely response to my question which completely satisfied me. I just think I should have been notified that additional charges might be added depending on State charges that couldn't be calculated at the time I placed the order. Everything else was great including the layout for selecting the tag I wanted and placing my order. I was also informed when my order was received and when my order was shipped.

Date of experience: December 28, 2024
TW
1 review
0 helpful votes
Follow Hong Ling Z.
Unfollow Hong Ling Z.
Share Review
Report Review

4
January 7, 2025

Good and convenience. I have completed the application and car inspection. But I haven't received the sticker yet. The license plate will be expired on 01-15-2025. Please send me as soon as possible. Thank you very much.

Date of experience: December 28, 2024
Florida
1 review
0 helpful votes
Follow Carlos W.
Unfollow Carlos W.
Share Review
Report Review

Excellent
January 4, 2025

The type of system is very simple, easy to use and fast.

Date of experience: December 25, 2024
ETAGS S. — eTags Rep
over a year old

Thank you, Carlos!

Massachusetts
1 review
0 helpful votes
Follow Alice J.
Unfollow Alice J.
Share Review
Report Review

Easy Registration
January 1, 2025

We did it all on line and it went smoothly and quickly.

Date of experience: December 22, 2024
ETAGS S. — eTags Rep
over a year old

Thank you, Alice!

New York
1 review
0 helpful votes
Follow Roberto V.
Unfollow Roberto V.
Share Review
Report Review

Awful experience dealing with you. See my tik tok. Will never recommend your company. It's a horrible way of doing business

Date of experience: December 22, 2024
Florida
1 review
0 helpful votes
Follow Jamesly G.
Unfollow Jamesly G.
Share Review
Report Review

Great
December 27, 2024

Very good, easy process
I like it's was a easy and fast process and easy to understand

Date of experience: December 17, 2024
ETAGS S. — eTags Rep
over a year old

Wonderful to hear! Thank you, Jamesly.

Florida
1 review
0 helpful votes
Follow Maria Q.
Unfollow Maria Q.
Share Review
Report Review

Great
December 27, 2024

Experience was good. But pricey. Having to be forced to write something is frustrating

Date of experience: December 17, 2024
Florida
1 review
0 helpful votes
Follow Wilfredo T.
Unfollow Wilfredo T.
Share Review
Report Review

Bueno
December 26, 2024

Excelente trabajo muy rápido la entrega y muy buen precio

Date of experience: December 16, 2024
Florida
1 review
0 helpful votes
Follow Alexander C.
Unfollow Alexander C.
Share Review
Report Review

Etags
December 26, 2024

Very user friendly website and excellent customer service

Date of experience: December 16, 2024
ETAGS S. — eTags Rep
over a year old

Thank you, Alexander! We appreciate your business.

New York
1 review
0 helpful votes
Follow Ramona G.
Unfollow Ramona G.
Share Review
Report Review

Finally arrived
December 26, 2024

I ordered the tags and they were delayed in arriving.

Date of experience: December 16, 2024
Florida
1 review
0 helpful votes
Follow Virginia L.
Unfollow Virginia L.
Share Review
Report Review

Quick and Speedy
December 23, 2024

Very simple and easy to do, and the delivery of the tags was within a very few days!

Date of experience: December 13, 2024
ETAGS S. — eTags Rep
over a year old

Great to hear! Thank you for sharing, Virginia.

New York
1 review
0 helpful votes
Follow Kevin O.
Unfollow Kevin O.
Share Review
Report Review

Got it
December 21, 2024

Great, it was easy and on time. Will be doing business with you guys again in the near future

Date of experience: December 11, 2024
ETAGS S. — eTags Rep
over a year old

This is great to hear! Thank you so much, Kevin.

Florida
1 review
0 helpful votes
Follow Gail M.
Unfollow Gail M.
Share Review
Report Review

Easy process
December 20, 2024

An easy and straightforward process which I shall do again in two years

Date of experience: December 10, 2024
ETAGS S. — eTags Rep
over a year old

Thank you, Gail!

Florida
1 review
0 helpful votes
Follow Errol P.
Unfollow Errol P.
Share Review
Report Review

The eTags vehicle registration renewal online process was the most pleasing, gratifying, efficient, effective, stress-free, motor vehicle documentation updating/renewal process I have ever experienced.

Date of experience: December 4, 2024
ETAGS S. — eTags Rep
over a year old

Thank you, Errol. You just wrote our nexr ad! We appreciate you taking the time to share.

California
1 review
0 helpful votes
Follow Gabe W.
Unfollow Gabe W.
Share Review
Report Review

Simple. Fast.
December 12, 2024

Great experience! It was extremely simple and I like the payment options the site provides.

Date of experience: December 2, 2024
ETAGS S. — eTags Rep
over a year old

Thank you, Gabe!

Massachusetts
1 review
0 helpful votes
Follow Getard U.
Unfollow Getard U.
Share Review
Report Review

Efficient
December 11, 2024

Excellent experience renewing our vehicle registration on the phone. The DMV person we dealt with was extremely helpful and personable. She was instrumental in getting this process completed on time and we have now received the registration in the mail thanks to her.

Date of experience: December 1, 2024
Florida
1 review
0 helpful votes
Follow Stephany W.
Unfollow Stephany W.
Share Review
Report Review

Totally simple.
December 10, 2024

It was totally simple to renew online. And my tags arrived in the mail quickly!

Date of experience: November 30, 2024
District of Columbia
1 review
0 helpful votes
Follow Michelle J.
Unfollow Michelle J.
Share Review
Report Review

Online etags
December 10, 2024

The online system is efficient and saves time. I would recommend this method to other people.

Date of experience: November 29, 2024
Florida
1 review
0 helpful votes
Follow Nancy X.
Unfollow Nancy X.
Share Review
Report Review

Lexus UX
December 7, 2024

It was real easy, thanks and received the title quickly

Date of experience: November 27, 2024
ETAGS S. — eTags Rep
over a year old

Thank you, Nancy!