Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

Mosley R.
1 review
0 helpful votes
Follow Mosley R.
Unfollow Mosley R.
Share Review
Report Review

Good service
July 7, 2020

Good service

Date of experience: July 7, 2020
Maryland
2 reviews
0 helpful votes
Follow Mike W.
Unfollow Mike W.
Share Review
Report Review

Good Job
July 9, 2020

The eTags process was easy and I quickly received my tag update. The online process was user friendly and I liked that I could register for two years.

Date of experience: July 7, 2020
Rene Q.
1 review
0 helpful votes
Follow Rene Q.
Unfollow Rene Q.
Share Review
Report Review

Thanks for all you do!
July 7, 2020

Thanks for all you do!

Date of experience: July 7, 2020
Florida
1 review
0 helpful votes
Follow Gregory S.
Unfollow Gregory S.
Share Review
Report Review

I ordered my renewal sticker online. It was quick and simple. Fast response in receiving my order. It was much easier than waiting in line for service.

Date of experience: July 7, 2020
ETAGS S. — eTags Rep
over a year old

Great to hear. Thank you for sharing Gregory.

Brian C.
1 review
0 helpful votes
Follow Brian C.
Unfollow Brian C.
Share Review
Report Review

Wasn't able to speak to a customer service rep.

Date of experience: July 6, 2020
Phyllis S.
1 review
0 helpful votes
Follow Phyllis S.
Unfollow Phyllis S.
Share Review
Report Review

Easy and quick application
July 7, 2020

Easy and quick application

Date of experience: July 6, 2020
Christine H.
1 review
0 helpful votes
Follow Christine H.
Unfollow Christine H.
Share Review
Report Review

Thanks for this easy easy tho update my registration!

Date of experience: July 6, 2020
James Y.
1 review
0 helpful votes
Follow James Y.
Unfollow James Y.
Share Review
Report Review

Efficient!really quick and efficient
July 7, 2020

Efficient!really quick and efficient.

Date of experience: July 6, 2020
Daniel M.
1 review
0 helpful votes
Follow Daniel M.
Unfollow Daniel M.
Share Review
Report Review

Not having to drive to the agency and wait is better than sliced bread!

Date of experience: July 6, 2020
Wendy L.
1 review
0 helpful votes
Follow Wendy L.
Unfollow Wendy L.
Share Review
Report Review

Better than going into a DMV location
July 7, 2020

Better than going into a DMV location.
During this pandemic, not working, registration is too expensive.
Thank you,
Wendy

Date of experience: July 6, 2020
William J.
1 review
0 helpful votes
Follow William J.
Unfollow William J.
Share Review
Report Review

Extremely customer friendly
July 6, 2020

Extremely customer friendly

Date of experience: July 6, 2020
Susan S.
1 review
0 helpful votes
Follow Susan S.
Unfollow Susan S.
Share Review
Report Review

This paid the late penalty, buy how do I pay for registration?

Date of experience: July 6, 2020
Fatimatou M.
1 review
0 helpful votes
Follow Fatimatou M.
Unfollow Fatimatou M.
Share Review
Report Review

Good
July 6, 2020

Good

Date of experience: July 6, 2020
Robert K.
1 review
0 helpful votes
Follow Robert K.
Unfollow Robert K.
Share Review
Report Review

The proof is in the pudding
July 6, 2020

The proof is in the pudding

Date of experience: July 6, 2020
Francis G.
1 review
0 helpful votes
Follow Francis G.
Unfollow Francis G.
Share Review
Report Review

Nothing I'm very satisfied with your service I'm 75 yrs.old and appreciate this service thank you.

Date of experience: July 6, 2020
Faith P.
1 review
0 helpful votes
Follow Faith P.
Unfollow Faith P.
Share Review
Report Review

EXCELLENT!
July 6, 2020

EXCELLENT!

Date of experience: July 6, 2020
lauren t.
1 review
0 helpful votes
Follow lauren t.
Unfollow lauren t.
Share Review
Report Review

Fine Received stickers in two days!
July 6, 2020

Fine Received stickers in two days!

Date of experience: July 6, 2020
RICHARD F.
1 review
0 helpful votes
Follow RICHARD F.
Unfollow RICHARD F.
Share Review
Report Review

Very easy to navigate thru your system
July 6, 2020

Very easy to navigate thru your system

Date of experience: July 6, 2020
RALPH M.
2 reviews
0 helpful votes
Follow RALPH M.
Unfollow RALPH M.
Share Review
Report Review

I attempted various times and cannot
July 6, 2020

I attempted various times and cannot
Re register my vehicle that's now is expired
Because I couldn't do it online and try to contact
Customer service which never answered or
Contact me or return my call.
Is there a way that you can contact me at
Your earliest convenience?
*******098 Thank you

Date of experience: July 6, 2020
Ana J.
1 review
0 helpful votes
Follow Ana J.
Unfollow Ana J.
Share Review
Report Review

Easy to use
July 6, 2020

Easy to use

Date of experience: July 6, 2020