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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
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I ordered the tags and they were delayed in arriving.
Very simple and easy to do, and the delivery of the tags was within a very few days!
Great, it was easy and on time. Will be doing business with you guys again in the near future
This is great to hear! Thank you so much, Kevin.
An easy and straightforward process which I shall do again in two years
Thank you, Gail!
The eTags vehicle registration renewal online process was the most pleasing, gratifying, efficient, effective, stress-free, motor vehicle documentation updating/renewal process I have ever experienced.
Thank you, Errol. You just wrote our nexr ad! We appreciate you taking the time to share.
Great experience! It was extremely simple and I like the payment options the site provides.
Thank you, Gabe!
Excellent experience renewing our vehicle registration on the phone. The DMV person we dealt with was extremely helpful and personable. She was instrumental in getting this process completed on time and we have now received the registration in the mail thanks to her.
It was totally simple to renew online. And my tags arrived in the mail quickly!
The online system is efficient and saves time. I would recommend this method to other people.
DO NOT USE eTags. Not only do they charge a hefty fee for doing what you can ndo for yourself, but they have zero quality control. Tried to use them to renew my 2018 Lexus. They sent me renewal for a 2006 Toyota that I had sold 4 years ago. To make matters worse, they refused to acknowledge their mistake and refund my money. True rip-off orgaization.
Buen trabajo de ese colectivo de trabajadores muy buena atención y rápida respuesta gracias a todos
Very good and on time will continue service with them
Great to hear! Thank you, Robert.
It is as easy as 123. I can say that it is more convenient for the department of motor vehicles along with the public
Good no problem getting the new tag with sufficient time before expiration. Thanks
I currently have 02 2025 on my 2019 Toyota CHR. Please send me 2026 sticker
Pleasant experience.Easy to maneuver. Directions were easy to follow and. Acknowledgement of order was given in a timely manner.
Excellent! Really easy and quick to do! I was concerned it would be difficult, but the process proved me wrong
Everything good it arrived on time and in perfect condition, thanks a lot
Terrific! Thank you for the review, Diamantista.
Thanks for everything and I appreciate how quickly I received my sticker and other information.
It was our pleasure, Robert!
Thank you for the review.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole


Great to hear! Thank you for sharing, Virginia.