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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Captian K.
0 reviews
0 helpful votes
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SO far so good
March 22, 2015

SO far so good

Date of experience: March 22, 2015
Matthew B.
0 reviews
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Quick and easy.I was able to have it mailed to where I was staying for vacation.The service charge was way to high!

Date of experience: March 22, 2015
Merle g.
0 reviews
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This was excellent
March 22, 2015

This was excellent. Very easy to complete this transaction.

Date of experience: March 22, 2015
Martin B.
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Thanks
March 22, 2015

Thanks

Date of experience: March 22, 2015
Virginia C.
0 reviews
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Great but I need to leave for an appointment & would like to finish now

Date of experience: March 22, 2015
Michael K.
8 reviews
0 helpful votes
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Florida tag renewal fee was charged at $10 more than the original which I received from the state. What originally was going to cost me $31 and some change cost me $80. Too much and too many fees were charged.

I will wait in line next year. I live less than 5 miles from a location. It is just not worth it to me. Also the extra fee amounts were not disclosed until it was actually sent to my bank which for some people including myself could cause an overdraft at the bank and possibly not paying the fee which could delay the sending of the sticker. That in turn could cause a fee from the state if one were pulled over for your sticker was out of date.

SCAM - SCAM - SCAM if you ask me.

Date of experience: March 22, 2015
Ann D.
0 reviews
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I don't like it
March 22, 2015

I don't like it. I haven't got the order yet. I won't do this again.

Date of experience: March 22, 2015
Nancy J.
0 reviews
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It was alright Some of the insurance companies are less than clear as to which one to choose. I may use eTagsDirect again since it was better than waiting at the Tax Collectors office for more than an hour.

Date of experience: March 21, 2015
claudia t.
0 reviews
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Was quick and easy
March 22, 2015

Was quick and easy

Date of experience: March 21, 2015
Cynthia W.
0 reviews
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Very easy and quick
March 22, 2015

Very easy and quick. Hope I don't run into any problems Price was three times as much as notice sent in mail, defintly did not expect that. Otherwise quick and easy

Date of experience: March 21, 2015
Roy C.
2 reviews
0 helpful votes
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After entering the phone number there is nothing that tells you to hit the enter key to complete the order. All of the other entries show completeness after entering the data, no enter key required to move on.

Date of experience: March 21, 2015
James G.
0 reviews
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Great time savings
March 21, 2015

Great time savings.

Date of experience: March 21, 2015
TERRY Y.
0 reviews
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80% is too much to charge for service fee..
March 21, 2015

80% is too much to charge for service fee. I will not use this again.50 stamp will do.

Date of experience: March 21, 2015
Deborah S.
0 reviews
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Web site really needs drop downs that appear at beginning of information areas that are required. It makes it very difficult to complete form when you do not have blanks to see required info.Example no drop down for city or state,tried to but it on address line.Make it simple for us computer morons!

Date of experience: March 20, 2015
Donnie D.
0 reviews
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Didn't like the fact I was told one price then charged another

Date of experience: March 20, 2015
Sharon C.
0 reviews
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Very easy and convenient!
March 20, 2015

Very easy and convenient!

Date of experience: March 20, 2015
Patricia A.
0 reviews
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Why so much?
March 20, 2015

Why so much? We paid $75 for for $38 tags.

Date of experience: March 20, 2015
Felipa M.
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Fast And Easy!
March 20, 2015

Fast And Easy! Like It. It was alittle expensive. It was double of what i would have payed,out i went and stood in line.

Date of experience: March 20, 2015
Marc G.
0 reviews
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Could not find my address
March 20, 2015

Could not find my address

Date of experience: March 20, 2015
Barbara C.
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You charge way too much for your "service"
March 20, 2015

You charge way too much for your "service". Next year I rather wait in line.

Date of experience: March 20, 2015