Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of eTags

eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


+96
See all photos
How would you rate eTags?
grey stargrey stargrey stargrey stargrey star

eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

Instant Feedback

213,408 reviews

We monitor reviews for authenticity

daniel g.
0 reviews
0 helpful votes
Follow daniel g.
Unfollow daniel g.
Share Review
Report Review

Simple easy and fast
March 24, 2015

Simple easy and fast

Date of experience: March 24, 2015
Maria M.
0 reviews
0 helpful votes
Follow Maria M.
Unfollow Maria M.
Share Review
Report Review

So far it has gotten me tag and review my account and have not debited from the account.

Date of experience: March 24, 2015
David F.
6 reviews
0 helpful votes
Follow David F.
Unfollow David F.
Share Review
Report Review

Very easy to use
March 24, 2015

Very easy to use

Date of experience: March 24, 2015
Keara W.
0 reviews
0 helpful votes
Follow Keara W.
Unfollow Keara W.
Share Review
Report Review

Gf
March 23, 2015

Gf

Date of experience: March 23, 2015
Michael M.
0 reviews
0 helpful votes
Follow Michael M.
Unfollow Michael M.
Share Review
Report Review

Worked great
March 23, 2015

Worked great

Date of experience: March 23, 2015
Alice R.
0 reviews
0 helpful votes
Follow Alice R.
Unfollow Alice R.
Share Review
Report Review

Very easy to follow the instructions
March 23, 2015

Very easy to follow the instructions.

Date of experience: March 23, 2015
Dianne S.
0 reviews
0 helpful votes
Follow Dianne S.
Unfollow Dianne S.
Share Review
Report Review

It was very easy and understanding
March 23, 2015

It was very easy and understanding.

Date of experience: March 22, 2015
Lois Y.
0 reviews
0 helpful votes
Follow Lois Y.
Unfollow Lois Y.
Share Review
Report Review

It was quick n painless
March 22, 2015

It was quick n painless

Date of experience: March 22, 2015
EDITH T.
0 reviews
0 helpful votes
Follow EDITH T.
Unfollow EDITH T.
Share Review
Report Review

Very easy and convenient
March 22, 2015

Very easy and convenient. My husband was having difficulties using the tax collectors site, so I tried your site and was registered within a very short span of time.

Date of experience: March 22, 2015
William W.
6 reviews
0 helpful votes
Follow William W.
Unfollow William W.
Share Review
Report Review

Very good
March 22, 2015

Very good

Date of experience: March 22, 2015
Cecelia B.
0 reviews
0 helpful votes
Follow Cecelia B.
Unfollow Cecelia B.
Share Review
Report Review

It was quick, it was easy, but the handling fees were very expensive. I will pick up our tags in person from now on,

Date of experience: March 22, 2015
PatrickDiana Y.
0 reviews
0 helpful votes
Follow PatrickDiana Y.
Unfollow PatrickDiana Y.
Share Review
Report Review

Clumsy when you have two cars to register
March 22, 2015

Clumsy when you have two cars to register. I guess I go back through the whole deal again.
I did not realize I was hit with $25.00 fee for each car until I had submitted the credit card. The fee was well hidden in the web site, although it was there if you looked hard enough. Sufficient to keep the proprietors out of jail I assume. I plan to follow up through the State consumer protection agency and/or DMV or both. This web site need to have a big red flag $25.00 FEE PER CAR IF YOU USE THIS SITE. Overall in my opinion the site is a slick rip-off. It could be remedied with BIG $25.00 RED FLAG ACROSS THE TOP OF THE PAGE. Then if a consumer chose to pay he does it knowingly. I will look for this posting on your site.

Date of experience: March 22, 2015
sonia r.
0 reviews
0 helpful votes
Follow sonia r.
Unfollow sonia r.
Share Review
Report Review

Good service
March 22, 2015

Good service

Date of experience: March 22, 2015
Captian K.
0 reviews
0 helpful votes
Follow Captian K.
Unfollow Captian K.
Share Review
Report Review

SO far so good
March 22, 2015

SO far so good

Date of experience: March 22, 2015
Matthew B.
0 reviews
0 helpful votes
Follow Matthew B.
Unfollow Matthew B.
Share Review
Report Review

Quick and easy.I was able to have it mailed to where I was staying for vacation.The service charge was way to high!

Date of experience: March 22, 2015
Merle g.
0 reviews
0 helpful votes
Follow Merle g.
Unfollow Merle g.
Share Review
Report Review

This was excellent
March 22, 2015

This was excellent. Very easy to complete this transaction.

Date of experience: March 22, 2015
Martin B.
0 reviews
0 helpful votes
Follow Martin B.
Unfollow Martin B.
Share Review
Report Review

Thanks
March 22, 2015

Thanks

Date of experience: March 22, 2015
Virginia C.
0 reviews
0 helpful votes
Follow Virginia C.
Unfollow Virginia C.
Share Review
Report Review

Great but I need to leave for an appointment & would like to finish now

Date of experience: March 22, 2015
Michael K.
8 reviews
0 helpful votes
Follow Michael K.
Unfollow Michael K.
Share Review
Report Review

Florida tag renewal fee was charged at $10 more than the original which I received from the state. What originally was going to cost me $31 and some change cost me $80. Too much and too many fees were charged.

I will wait in line next year. I live less than 5 miles from a location. It is just not worth it to me. Also the extra fee amounts were not disclosed until it was actually sent to my bank which for some people including myself could cause an overdraft at the bank and possibly not paying the fee which could delay the sending of the sticker. That in turn could cause a fee from the state if one were pulled over for your sticker was out of date.

SCAM - SCAM - SCAM if you ask me.

Date of experience: March 22, 2015
Ann D.
0 reviews
0 helpful votes
Follow Ann D.
Unfollow Ann D.
Share Review
Report Review

I don't like it
March 22, 2015

I don't like it. I haven't got the order yet. I won't do this again.

Date of experience: March 22, 2015