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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Christopher T.
0 reviews
0 helpful votes
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Unclear what the license fees are
March 31, 2015

Unclear what the license fees are.

Date of experience: March 31, 2015
helen W.
0 reviews
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Very nice, easy
March 31, 2015

Very nice, easy - except my tags are special which when I called the price was162.50. There is no where to annotate special tags (FOP - tag). They did take some time to get here even though I paid the extra $4 to rush. I will use again.

Date of experience: March 31, 2015
HECTOR J.
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IS CONFORTABLE AND FAST
March 31, 2015

IS CONFORTABLE AND FAST.

Date of experience: March 31, 2015
Connie M.
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Fast
March 31, 2015

Fast.

Date of experience: March 31, 2015
David B.
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Thank you
March 31, 2015

Thank you.

Date of experience: March 31, 2015
Annonymous P.
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0 helpful votes
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The web site was very easy to navigate
March 31, 2015

The web site was very easy to navigate. I was under the impression I was dealing directly with the DMV so was a bit surprised at the extra charges incurred on my transaction.

Otherwise, a very pleasant experience.

Date of experience: March 31, 2015
Angela X.
2 reviews
0 helpful votes
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Did not show my amount for the two yrs renewel
March 31, 2015

Did not show my amount for the two yrs renewel

Date of experience: March 30, 2015
Odet R.
0 reviews
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Very good
March 30, 2015

Very good

Date of experience: March 30, 2015
Giovanni Y.
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Great
March 30, 2015

Great

Date of experience: March 29, 2015
Joyce S.
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I had no problems except having to retype my address. The program didn't accept my address at first. I typed exactly the same address again and it accepted it.

Date of experience: March 29, 2015
ray p.
0 reviews
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I was not disppointed
March 29, 2015

I was not disppointed.

Date of experience: March 29, 2015
Richard S.
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No comment
March 29, 2015

No comment. How can I keep it professional and courteous when I get ripped off and pay almost double the amount for my registration. Never again.

Date of experience: March 29, 2015
Brian T.
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THIS IS AWESOME!
March 28, 2015

THIS IS AWESOME!

Date of experience: March 28, 2015
Russell W.
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I don't like the service charge
March 28, 2015

I don't like the service charge. When if you go in person there is no charge

Date of experience: March 28, 2015
Claudia C.
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I was unaware of all the charges added to the price of the tag. Guess I will explore more carefully next time with my dealings with the state. $74 by mail versus $112 online. Learning is expensive.

Date of experience: March 28, 2015
Annie J.
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Shopping experience fine
March 27, 2015

Shopping experience fine. Have ordered by mail before with no
Complications. Thanks. 3/27/15, It has been over a week now and I
Still haven't received my tags. What's the problem?

Date of experience: March 27, 2015
Wanda M.
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They don't show you from the beginning that they will charge you $24.95 plus the shipping and handling $4.95 I will never use this service again. I will never recommend it to now body.

Date of experience: March 27, 2015
Raymond C.
2 reviews
0 helpful votes
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Was fine
March 27, 2015

Was fine

Date of experience: March 27, 2015
Waldemar R.
0 reviews
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The system is clear, and efficient
March 27, 2015

The system is clear, and efficient.

Date of experience: March 27, 2015
SRQKAY G.
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I was in chock and convinced I had been scammed! Outrageous charges!
I can see this would be a great service for people with fleets of cars. But for an individual...OMG! My fault for not checking website more carefully! Your fault for not making it clearer! I got my tags just fine, but am afraid I will never use you again at those astronomical charges!:-( Too bad! The girl on your end who assisted me was great, cudos to her! Calm collected...kind...an asset to your firm! I was hysterical, to say the least. You DO have a great website though!

Date of experience: March 27, 2015