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eTags

4.5

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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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zeshan h.
0 reviews
0 helpful votes
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Excellent way to register vehicle
April 6, 2015

Excellent way to register vehicle. Especially for military personal.

Date of experience: April 5, 2015
Donna P.
0 reviews
0 helpful votes
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Very convenient --Thanks!
April 6, 2015

Very convenient --Thanks!

Date of experience: April 5, 2015
Debra P.
0 reviews
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The fee should have been told up front!
April 6, 2015

The fee should have been told up front! What benefit did I receive for 34 dollars. Then another 5 dollars to rush. Can u cancel?

Date of experience: April 5, 2015
william w.
0 reviews
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Confused on total price
April 5, 2015

Confused on total price

Date of experience: April 5, 2015
Billie B.
0 reviews
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Easy to do
April 4, 2015

Easy to do.

Date of experience: April 4, 2015
Michelle A.
3 reviews
0 helpful votes
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The process was easy to follow, but I would have preferred to have known about the $24.95 service charge at the time of service, rather than after the fact. I would have probably completed this transaction as a two-year renewal, rather than just one-year.

Date of experience: April 4, 2015
R S.
0 reviews
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Very efficient
April 4, 2015

Very efficient

Date of experience: April 4, 2015
amber g.
0 reviews
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Very fast, simple and easy for the user but the ststem will not process my order and keeps teling me that it wont go throughand then my order is cancled

Date of experience: April 4, 2015
Lee S.
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Clicked on two year renewal and the bill only showed a one year renewal.

Date of experience: April 4, 2015
Gloria J.
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In the past, I have ordered my Florida tags by internet, I have "NOT" paid the extra fee of $ 30.00 plus. This was almost as much as the tags.
Could not stop order after I saw the charge.
Very disappointed with site.
Will not order by internet next year.
Very dissatisfied customer.
My mistake this time, but not the next.

Date of experience: April 4, 2015
Thomas P.
2 reviews
0 helpful votes
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I wanted to renew for 2 years but it only took 1 year it appears, and the price is lower than if I mail it in so I am not sure if the site is correct.

I did not realize that I was not on the Florida DMV site when I renewed the registration for my husband. My error for not paying attention. Customer service explained where the information indicating it was a private company was on the web site when I called. Leah in customer service was very cooperative and patient answering all my questions. It is a good service and quick with good follow up by email. I am glad it worked out but you have to weigh the price of a stamp vs. their cost and decide if you can wait. I will use it for myself next time my renewal rolls around. The registration comes in the mail quicker so it is off your mind.

Date of experience: April 4, 2015
John V.
0 reviews
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Very good service never realized it was not direct to DMV or that I was paying extra

Date of experience: April 3, 2015
Robin M.
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Easy
April 3, 2015

Easy. Exception is on new email address. Gmail not accepted as valid email address.

Got the email part figured out, my mistake.

BUT WHAT WAS JAW DROPPING WAS THE $25 SERVICE CHARGE. MY $37 RENEWAL COST ME $70! FORGET THE CONVENIENCE OF ONLINE - ITS A RIP-OFF!

Date of experience: April 3, 2015
tomas m.
0 reviews
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Ok ok
April 3, 2015

Ok ok

Date of experience: April 3, 2015
Gerald Z.
2 reviews
0 helpful votes
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Easy to do
April 3, 2015

Easy to do

Date of experience: April 3, 2015
cecilia h.
0 reviews
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It was quick and easy but rather expensive
April 2, 2015

It was quick and easy but rather expensive

Date of experience: April 2, 2015
Gil I.
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I suppose to have a refund of the service amount and haven't received any notifications yet.

Date of experience: April 2, 2015
thomas r.
0 reviews
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Awesome
April 2, 2015

Awesome.

Date of experience: April 2, 2015
Charles W.
2 reviews
0 helpful votes
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Works fine and lets me know when I don't follow the form correctly!

Date of experience: April 2, 2015
Rodman C.
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Haven't seen what the cost will be
April 2, 2015

Haven't seen what the cost will be. Otherwise much better experience than some of the other registration sites.
Comment after receiving the license...There should have been some information as to how long after "filing" I would receive the licence. I did have plenty of time and the interval was reasonable but I did wonder.
Main problem is the cost as apposed to simply going to a "tax office".

Date of experience: April 2, 2015