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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
eTags Reviews Summary
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
This summary is generated by AI, based on text from customer reviews
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Because I clicked on the wrong site, you said that you would refund part of my fee. I appreciate that because it wasn't your fault, it was mine.
I do believe that the fee was way too much.
The next time I will be more careful & click on the DMV site.
Thanks, again
THIS IS BETTER THAN GOING TO THE DMV. MUCH FASTER
I have a month to receive the tags which is okay
EXCELENT
Very, convinient and fast, Thanks
Over fees
I think it is incredibly expensive to add a 24.95 fee to renew plus the registration fee. And why do you need to add 5.95 for shipping and another $35.00 for shipping and handling on a little sticker to mail? I had NO idea that I was paying over $80.00 to renew my registration until the transaction was complete. And I also had no idea that a third party company was being used for this service online. When I could have just mailed in, or stopped by the tax collectors office to do it for close to half the price. Total RIP OFF!
Unaware of fees involved!
Service was good as to the receipt of my tag. However the price charged to my credit card was not
The same as the receipt I printed out nor was the amount of the receipt equal to the price of the tag. Tag cost was $48:10 charges to my credit card were $80.00 plus two additional changes of
$2.95 and $!9.95 for a booklet I did not want, The website popup which appears when putting in www.goverenew is very deceiving. The expectation is that you are at a government website when you are not. I attempted to contact by phone but was cut off after pressing the indicated numbers to get the help needed. I subsequently canceled the credit card charge of $80.00 and am holding my tag until I am able to receive word from Etags rirect.
This is by far way better than the.gov page! It's faster and easier! But it's also more expensive.
Thank you
Good Service.
Tried to register Motorcycle and the form didn't/wouldn't take license plate number. Never knew there was a $24.95 charge or a $5.95 handling charge which basically is a stamp until receipt was received via e-mail. The site for e-tags is tied into the site for the County and is shown as Pinellas County then below in a different font is e-tags. This is a way of stealing from the consumer. You didn't do anything other than push a button to send to state. Very shody and near fraudulent business practices.
Very easy to follow and simple to fill out. I should report you to the Attorney General, the B.B.B., and contact Channel 8 on your side. I never went to your web site. How I ended up there from the DMV is beyond me. Your site never mentioned there would be a fee charged or the shipping and handling. I contacted the DMV when I noticed my credit card was invoiced $80 and they told me I didn't register through them; that was the first time I realized I had been switched to another web site without my knowledge. There should be laws against this.
They will charge you an enormous fee and the cost of the tag is twice what it would be by going to your county website. They are taking advantage of an unsuspecting public. Just saw a consumer warning on this site.
Quick and easy
If I had realized that it would cost so much, I would have driven to get the sticker and saved the $$.
I never ask to go to your site. You tell me i owe 33.00 for tag next day got email were you charge me 78.00 and no aswer as to why so you really dont wat my input.
Took me a minute or two find the correct link to the site
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members