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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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Glenn M.
0 reviews
0 helpful votes
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Nice new web site!
April 12, 2015

Nice new web site! SOOOOO much easier.

Date of experience: April 11, 2015
Douglas M.
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I would actually would rate you a 4 1/2
April 11, 2015

I would actually would rate you a 4 1/2. Only problem was I could not find an area to list my utility trailer to renew the tag. It's ok I'll just step over to the tag office and pick it up when I come into town to check on things at home.

Date of experience: April 11, 2015
John F.
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----never received a response, had to contact the bank to inform them of possible fraud alert. Finally renewed my tags thru the normal procedures. Never again!

Date of experience: April 11, 2015
John H.
3 reviews
0 helpful votes
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Excellent program made it very easy to follow
April 11, 2015

Excellent program made it very easy to follow

Date of experience: April 11, 2015
Carole S.
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So easy!
April 11, 2015

So easy! This is the best online experience I have ever had!

Unfortunately, when I wrote the above comment, I thought I was responding to my county tax collector website. At no point did I know I was dealing with anyone else, until I received an email telling me the cost was $70. $70 for a $33.10 tag? I was appalled, and called the number on the email. That was when I discovered I wasn't dealing with my tax collector. VERY SNEAKY, PEOPLE! I had called the number before the charge went through because of glitch with my address recognition. I made a couple of statements on the phone referring to my county and state collector, and not once did the rep correct me. VERY, VERY SNEAKY!

Date of experience: April 11, 2015
Claude H.
0 reviews
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Easy and to the point
April 11, 2015

Easy and to the point. The change is great

Date of experience: April 11, 2015
Jennifer A.
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Good but too expensive next time I will mail check cheaper

Date of experience: April 10, 2015
Gale G.
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Yes, it was quick and easy
April 10, 2015

Yes, it was quick and easy. Will use the services next year.

Thank you

Date of experience: April 10, 2015
Sandra H.
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It Was A Little Difficult Understanding What Information You Wanted. Thank You For Services.

Date of experience: April 10, 2015
Lewis T.
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Easy
April 10, 2015

Easy

Date of experience: April 10, 2015
Tomas A.
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It was quick and easy
April 10, 2015

It was quick and easy.

Date of experience: April 10, 2015
JOHN S.
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I was very unhappy when I clicked on your website by accident and the charges that they charged me; however, I did get 1/2 of the service charge credited. I have never, never been charged $70 for a renewal which is only $36.00. I called your site and spoke with a person called Karen and she does not know how your website got onto the Hillsboro County Tag website. It is just horrible to be charged "double" when I have always been charged the $36.00 renewal.

Date of experience: April 10, 2015
Janet K.
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How much is being billed to my CC?
April 10, 2015

How much is being billed to my CC? The amount shows (TBD). Where is a receipt to print? I am purchasing two year renewal and the screen shows 33.90 + FL registration fees. It is confusing on the amount ETAGS charge, and too expensive.

Date of experience: April 10, 2015
Beth E.
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Very easy process
April 10, 2015

Very easy process

Date of experience: April 10, 2015
William C.
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I would like to have confirmed the renewal charges.

Date of experience: April 10, 2015
Doris H.
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Fast and Easy
April 10, 2015

Fast and Easy.

The service was great, but did not like the price.

Date of experience: April 10, 2015
Gerald S.
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Quick and easy, user friendly
April 10, 2015

Quick and easy, user friendly. The stated price was much under the actual price as fees and things were added.

Date of experience: April 10, 2015
Carol D.
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Credit card entry was confusing
April 10, 2015

Credit card entry was confusing

Date of experience: April 9, 2015
patricia s.
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Great to be able to do this on line
April 10, 2015

Great to be able to do this on line

Date of experience: April 9, 2015
Reece G.
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Quick
April 9, 2015

Quick

Date of experience: April 9, 2015