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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
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Sandra v.
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Very convenient
June 11, 2015

Very convenient. Efficiently

Date of experience: June 10, 2015
Joanna L.
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Excellent service
June 11, 2015

Excellent service

Date of experience: June 10, 2015
John U.
4 reviews
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It was an easy process ordering they got with me right away when I needed to change shipping address via email...my problem was the time it took to get to me. I paid the extra money to express ship and it still came one week later (business days) I tried to call about it on my 45minute lunch break and got no answer.

Date of experience: June 10, 2015
EDDIE J.
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Fast and easy is the best idea..
June 11, 2015

Fast and easy is the best idea. Thanks for everything

Date of experience: June 10, 2015
Selwyn S.
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Excellent and very simple
June 10, 2015

Excellent and very simple

Date of experience: June 10, 2015
allen n.
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Very easy
June 10, 2015

Very easy

Date of experience: June 10, 2015
Renee S.
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Very easy to renew...
June 10, 2015

Very easy to renew...a pleasure!

Date of experience: June 10, 2015
Susan R.
0 reviews
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Easy to follow instructions
June 10, 2015

Easy to follow instructions

Date of experience: June 10, 2015
GEORGE M.
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WHY NOT INCLUDE THE FULL REGISTRATION FEES?
June 10, 2015

WHY NOT INCLUDE THE FULL REGISTRATION FEES?

Date of experience: June 10, 2015
Robert S.
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Good job
June 10, 2015

Good job

Date of experience: June 10, 2015
ANNE S.
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Very easy to do
June 10, 2015

Very easy to do

Date of experience: June 10, 2015
John L.
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It worked very smoothly
June 10, 2015

It worked very smoothly. The fees were outrageous - 19.95 for one and 9.95 for the other. If I had been aware of that at a point where I could have aborted the order before committing to it, I would not have used the service. I use trusted web sites for ordering goods and other services frequently. While one must always be observant to avoid being conned into something they don't want I have not had a problem before this experience. I certainly did not expect to get fleeced by doing official business with the State of Florida. The sad part is that I would be too embarrassed to admit I did this to warn others of the charges involved. If there was a warning prior to my committing to it I missed it.

Date of experience: June 10, 2015
ALFRED J.
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EXCELLENT EXPERIENCE
June 10, 2015

EXCELLENT EXPERIENCE

Date of experience: June 10, 2015
Wade C.
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Fast quick and easy
June 10, 2015

Fast quick and easy

Date of experience: June 10, 2015
patrick n.
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Easy to use!
June 10, 2015

Easy to use!

Date of experience: June 10, 2015
Jorge G.
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Quick and easy
June 10, 2015

Quick and easy. Expensive.

Date of experience: June 10, 2015
John I.
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It was fine...
June 10, 2015

It was fine...

Date of experience: June 10, 2015
George R.
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Requested to renew registration for 2 years and believe it was processed for only ONE!
Once tag received discovered it WAS for 2 years. I thank you for processing my request correctly.
I still did not find the receipt nor screen images to confirm the 2 year renewal.
SUGGEST A BOLD PRINT WITH ITALICS AND LARGE FONT BE USED ON RECEIPT CONFIRMING THE ACTUAL REQUEST!

Date of experience: June 10, 2015
Pedro R.
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Very easy format
June 10, 2015

Very easy format

Date of experience: June 10, 2015
Cynthia F.
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Fast and easy
June 10, 2015

Fast and easy

Date of experience: June 10, 2015