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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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shipping
129
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213,408 reviews

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john g.
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This was great
June 11, 2015

This was great. I am a care giver to an elderly person. The convenience was awonderful thing.

Date of experience: June 11, 2015
William B.
4 reviews
0 helpful votes
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Not too difficult
June 11, 2015

Not too difficult

Date of experience: June 11, 2015
Robert P.
0 reviews
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Good service
June 11, 2015

Good service

Date of experience: June 11, 2015
Kimberly M.
0 reviews
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Good and easy way too expensive
June 11, 2015

Good and easy way too expensive

Date of experience: June 11, 2015
Richard M.
2 reviews
0 helpful votes
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First time I have used eTagsDirect and it was fast and efficient.

Date of experience: June 11, 2015
James B.
0 reviews
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It was easy to get around the site
June 11, 2015

It was easy to get around the site,

Thank you

James Beecham

Date of experience: June 11, 2015
MICHAEL L.
0 reviews
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Thanks/great
June 11, 2015

Thanks/great

Date of experience: June 11, 2015
Leah L.
0 reviews
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This was quicker than i Thought it would be and it got here in a reasonable and timely manner. Won't be going to DMV to do this anymore. And this was was first time renewing my tag because its my first car!

Date of experience: June 11, 2015
Kathleen M.
0 reviews
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Registration was done smoothly
June 11, 2015

Registration was done smoothly

Date of experience: June 11, 2015
Steven W.
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Very efficient
June 11, 2015

Very efficient. Took less than 5 minutes to renew my registration.

Date of experience: June 11, 2015
Aaron B.
2 reviews
0 helpful votes
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Great
June 11, 2015

Great

Date of experience: June 11, 2015
toby a.
0 reviews
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Wonderful
June 11, 2015

Wonderful

Date of experience: June 11, 2015
DIANA D.
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Easy and quit
June 11, 2015

Easy and quit

Date of experience: June 11, 2015
robert v.
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Easy
June 11, 2015

Easy

Date of experience: June 11, 2015
gloria b.
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Quick and easy
June 11, 2015

Quick and easy

Date of experience: June 11, 2015
Fahida H.
0 reviews
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Good
June 11, 2015

Good

Date of experience: June 11, 2015
Kelvin W.
0 reviews
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It was quick
June 11, 2015

It was quick

Date of experience: June 10, 2015
Ronnie R.
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Overall satisfied so far, just believe this way to get your tag renewal is pretty expensive and should really let customers know it cost almost $30 to do this with your company. This should basically be for ppl who have other problems with their tags. That's all but overall I was satisfied with your services but I wouldn't have chose your company of I would've seen the prices more clearly. Should show the tag price plus your fees combined then have us confirm. Seems to me a lot of people are probably being fooled. Just my opinion. Thankyou but I learned my lesson and will be taking a different route on the future.

Date of experience: June 10, 2015
DON H.
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To much data required already on file
June 11, 2015

To much data required already on file

Date of experience: June 10, 2015
DANIEL S.
0 reviews
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EASY THANK YOU
June 11, 2015

EASY THANK YOU

Date of experience: June 10, 2015