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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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HOMER L.
0 reviews
0 helpful votes
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None
June 12, 2015

None

Date of experience: June 12, 2015
Terrence A.
1 review
0 helpful votes
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Quick and easy
June 12, 2015

Quick and easy

Date of experience: June 12, 2015
Christine B.
0 reviews
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What a quick and easy way to renew my registration. Thank you. However, I did not know there was a $30. Service charge for ordering online.

Date of experience: June 12, 2015
Frances M.
0 reviews
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Very convenient, with easy to follow instructions

Date of experience: June 12, 2015
Christina M.
0 reviews
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Very easy and user friendly
June 12, 2015

Very easy and user friendly

Date of experience: June 12, 2015
Michael H.
5 reviews
0 helpful votes
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The service was very helpful
June 12, 2015

The service was very helpful.

Date of experience: June 12, 2015
EconoComm I.
0 reviews
0 helpful votes
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OK...
June 12, 2015

OK...

Date of experience: June 12, 2015
Courtney E.
0 reviews
0 helpful votes
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Great Site
June 12, 2015

Great Site.

Date of experience: June 12, 2015
william r.
0 reviews
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Excellent...
June 12, 2015

Excellent...much, much faster than sitting in DMV office!

Date of experience: June 12, 2015
RONALD P.
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CONFUSING!
June 12, 2015

CONFUSING!
No reply to my phone question re, the almost $30. For the bureau's handling fees added onto the registration fee.

Date of experience: June 12, 2015
Tamara C.
0 reviews
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Thank you for making this easy
June 12, 2015

Thank you for making this easy

Date of experience: June 12, 2015
Frank A.
0 reviews
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Good website
June 12, 2015

Good website

Date of experience: June 12, 2015
Tarik S.
0 reviews
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Really fast and easy, now I know where I can get it done online!

Date of experience: June 12, 2015
Jose L.
0 reviews
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Great experience!
June 12, 2015

Great experience!

Date of experience: June 12, 2015
Matthew M.
0 reviews
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Quicker
June 12, 2015

Quicker

Date of experience: June 11, 2015
drew e.
0 reviews
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Easy and very helpful
June 12, 2015

Easy and very helpful

Date of experience: June 11, 2015
Cathy S.
0 reviews
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Easy to use
June 12, 2015

Easy to use.

Date of experience: June 11, 2015
roger p.
0 reviews
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Very good
June 12, 2015

Very good

Date of experience: June 11, 2015
Carmen F.
0 reviews
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Is etagsdirect.com a website from tax collector? Your charges are outrageously expensive and I always thought that I was using the tax collector website. You never show what your charges are going to be. You charged for two years of tax renewal- $56... When I only ask for 1 year... Rest of the charges are for fees and delivery. Big fraud your website. People don't use this website. I'll never use it again.

Date of experience: June 11, 2015
John M.
0 reviews
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Great experence
June 11, 2015

Great experence

Date of experience: June 11, 2015