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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
146
shipping
129
This company responds to reviews on average within 0 days

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213,408 reviews

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AcNeal W.
0 reviews
0 helpful votes
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My order was cancelled initially and there was no notification to that fact. I had to call and that is when I found that out

Date of experience: June 10, 2015
Steven S.
0 reviews
0 helpful votes
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Misleading site I thought i was on the State of Florida site and ended up paying a lot more for my license renewal. Not at all happy by being misled

Date of experience: June 10, 2015
Iris N.
0 reviews
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Fine
June 10, 2015

Fine

Date of experience: June 10, 2015
Stephen P.
0 reviews
0 helpful votes
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Seem this was quite easy to renew
June 10, 2015

Seem this was quite easy to renew. Thank you

Date of experience: June 10, 2015
Nanette N.
0 reviews
0 helpful votes
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So far so good
June 10, 2015

So far so good

Date of experience: June 10, 2015
David P.
0 reviews
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Fast
June 10, 2015

Fast

Date of experience: June 10, 2015
ELIZABETH S.
0 reviews
0 helpful votes
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It was quick, easy and done in a couple of minutes far better than trailing off to the DMV office waiting for Lord knows how long.

The downside is the cost, shipping too expensive for a regular envelope and a regular stamp, service charge way too expensive and this is possibly why the queues are so long in the DMV office.

Date of experience: June 10, 2015
Joseph B.
3 reviews
0 helpful votes
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Fine
June 10, 2015

Fine

Date of experience: June 10, 2015
pablo g.
0 reviews
0 helpful votes
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Awsome
June 10, 2015

Awsome

Date of experience: June 10, 2015
Corey T.
0 reviews
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Great and user friendly
June 10, 2015

Great and user friendly

Date of experience: June 10, 2015
elizabeth c.
0 reviews
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Great
June 10, 2015

Great

Date of experience: June 10, 2015
Shalanda M.
0 reviews
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The website is user friendly and very colorful. I like colors.

Date of experience: June 10, 2015
William F.
2 reviews
0 helpful votes
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Very, very easy!
June 10, 2015

Very, very easy!

Date of experience: June 9, 2015
Ashley L.
0 reviews
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Quick and easy
June 10, 2015

Quick and easy. I'd rather know the expense of the tags first but when in a rush this works well.

Date of experience: June 9, 2015
Dudley W.
0 reviews
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Site set up well
June 10, 2015

Site set up well. Easy to complete...easy to understand exactly what information is being requested. Financial I formation is completed for you.

Date of experience: June 9, 2015
William S.
0 reviews
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First time I have used this
June 10, 2015

First time I have used this. Figures not same as on Tax collector copy, not broken down.

Date of experience: June 9, 2015
Ernest M.
0 reviews
0 helpful votes
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Very simple and easy to follow
June 10, 2015

Very simple and easy to follow

Date of experience: June 9, 2015
Wayne K.
0 reviews
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A little pricey but easy
June 10, 2015

A little pricey but easy

Date of experience: June 9, 2015
Nancy B.
0 reviews
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It was simple and quick
June 10, 2015

It was simple and quick.

Date of experience: June 9, 2015
James S.
0 reviews
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It was an ok expierence\ it was frustrating that I couldn't get a confirmation email will not use again

Date of experience: June 9, 2015