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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Dorianne S.
1 review
0 helpful votes
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Thanks for getting me out of a big jam
August 11, 2020

Thanks for getting me out of a big jam

Date of experience: August 11, 2020
Larry M.
2 reviews
0 helpful votes
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With exception that the PayPay payment option wouldn't work the process went smoothly. Also I was going to order a second title copy but the charge for that auto was $135, which is exorbitant.

Date of experience: August 11, 2020
Anthony R.
1 review
0 helpful votes
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Awesome process
August 11, 2020

Awesome process - easy and beats going to the facility

Date of experience: August 11, 2020
Rosalina R.
1 review
0 helpful votes
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This place don't answer emails or call I will never use them again

Date of experience: August 11, 2020
Florida
1 review
0 helpful votes
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I received my order quickly. No hassle at all no waiting in line in the heat. A perfect experience, awesome.

Date of experience: August 11, 2020
ETAGS S. — eTags Rep
over a year old

Many thanks Larry!

Virginia B.
1 review
0 helpful votes
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Easy to understand instructions
August 11, 2020

Easy to understand instructions

Date of experience: August 11, 2020
Monte R.
1 review
0 helpful votes
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I like the convenience & promptness of obtaining my tag renewal thru etags.

Date of experience: August 11, 2020
Sergio L.
1 review
0 helpful votes
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Easy no hassel
August 11, 2020

Easy no hassel

Date of experience: August 11, 2020
TERRI B.
1 review
0 helpful votes
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Quick and easy renewal!
August 11, 2020

Quick and easy renewal!

Date of experience: August 10, 2020
Jean H.
1 review
0 helpful votes
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Ok
August 11, 2020

Ok

Date of experience: August 10, 2020
John l.
1 review
0 helpful votes
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Fast and easy
August 11, 2020

Fast and easy

Date of experience: August 10, 2020
Richard S.
1 review
0 helpful votes
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Very very easy and came very quickly
August 11, 2020

Very very easy and came very quickly. I appreciate not having to stand in line with Covid distancing in place.

Date of experience: August 10, 2020
Alireza S.
1 review
0 helpful votes
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Good service
August 11, 2020

Good service

Date of experience: August 10, 2020
Susan L.
1 review
0 helpful votes
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Website was very easy to navigate
August 11, 2020

Website was very easy to navigate. Will continue to order this way

Date of experience: August 10, 2020
Linda K.
1 review
0 helpful votes
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It was quick but your fees for sending it are outrageous... it costs the price of an envelope and stamp and that is not 3.95

Date of experience: August 10, 2020
sherilyn y.
1 review
0 helpful votes
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Thank you
August 10, 2020

Thank you

Date of experience: August 10, 2020
Donald M.
1 review
0 helpful votes
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Quick easy
August 10, 2020

Quick easy

Date of experience: August 10, 2020
Antonio R.
1 review
0 helpful votes
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EveryThing is fine thanks..
August 10, 2020

EveryThing is fine thanks..

Date of experience: August 10, 2020
Steven M.
2 reviews
0 helpful votes
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Wish it didn't take almost a whole week since Aug 2nd nd still haven't received anything still Aug 10

Date of experience: August 10, 2020
Robert W.
1 review
0 helpful votes
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Website made it very easy, Thanks
August 10, 2020

Website made it very easy, Thanks

Date of experience: August 10, 2020