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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Gary A.
5 reviews
0 helpful votes
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The total should be available
July 16, 2015

The total should be available. It is on the renewal form. Don't really like using my card when total is not provided. Will not use this again! I dont have a problem with receiving tags in the mail,it is the horrible fees you charge. If you want to facilitate the DMV,it seems that you should only charge minimal fees not RIP PEOPLE OFF! 30 dollars in fees is rediculous

Date of experience: July 16, 2015
Elba R.
0 reviews
0 helpful votes
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Was easy and quick
July 16, 2015

Was easy and quick.

Date of experience: July 16, 2015
Edwin R.
0 reviews
0 helpful votes
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Excellent, thank you
July 16, 2015

Excellent, thank you.

Date of experience: July 16, 2015
James F.
2 reviews
0 helpful votes
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Easy to process
July 16, 2015

Easy to process

Date of experience: July 16, 2015
DANA R.
0 reviews
0 helpful votes
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This was an easy process
July 16, 2015

This was an easy process.

Date of experience: July 16, 2015
Roger B.
0 reviews
0 helpful votes
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Excellent
July 16, 2015

Excellent. Thank you.

Date of experience: July 16, 2015
JEAN P.
0 reviews
0 helpful votes
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Very user friendly website
July 16, 2015

Very user friendly website

Date of experience: July 16, 2015
Raul L.
3 reviews
0 helpful votes
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Everything was in order
July 16, 2015

Everything was in order

Date of experience: July 16, 2015
Nancy T.
0 reviews
0 helpful votes
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Great new website
July 16, 2015

Great new website. Very fast. Thank you.

Date of experience: July 16, 2015
George S.
0 reviews
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A little confusing as to what the end result would be. Obviously I didn't expect to be able to print a renewal. I also think the fees for this "convenience" are a little high.

Date of experience: July 16, 2015
Jose L.
1 review
0 helpful votes
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Much easier this year
July 16, 2015

Much easier this year

Date of experience: July 16, 2015
Marcelle S.
0 reviews
0 helpful votes
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Is excellent how fast I renewed my tag
July 16, 2015

Is excellent how fast I renewed my tag. This page is the best.

Date of experience: July 16, 2015
marc m.
0 reviews
0 helpful votes
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Could not believe you charged twice the cost of the registration. What a friggin rip off.

Date of experience: July 16, 2015
Courtney W.
3 reviews
0 helpful votes
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Very easy great
July 16, 2015

Very easy great

Date of experience: July 16, 2015
Meridith C.
0 reviews
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Easy website!
July 16, 2015

Easy website! Thank you.

Date of experience: July 16, 2015
KELLY I.
0 reviews
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1st time online
July 16, 2015

1st time online. Quick & easy. Will do this again. Although would like to be able to compare 1 yr & 2 yr costs before just choosing 1 yr.

Date of experience: July 16, 2015
milana p.
0 reviews
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Very quick proccess
July 16, 2015

Very quick proccess

Date of experience: July 16, 2015
William R.
0 reviews
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Was perfect
July 16, 2015

Was perfect

Date of experience: July 16, 2015
JENNIFER Q.
0 reviews
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Easy
July 16, 2015

Easy

Date of experience: July 16, 2015
Jack X.
3 reviews
0 helpful votes
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Information requested is very confusion
July 16, 2015

Information requested is very confusion

Date of experience: July 16, 2015