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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

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shipping
128
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Martin V.
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QUICK AND STRAIGHT FORWARD
July 16, 2015

QUICK AND STRAIGHT FORWARD

Date of experience: July 16, 2015
Carol F.
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I'm worried about the unknown charges but the process has been fine and easy

Date of experience: July 16, 2015
Javier P.
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Great, quick and easy
July 16, 2015

Great, quick and easy

Date of experience: July 16, 2015
Carolyn J.
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As a computer illiterate, this was easier than I thought it would be. Tags arrived within 3 days. Thanks for the great service..

Date of experience: July 16, 2015
PATRICIA C.
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Process very user friendly!
July 16, 2015

Process very user friendly!

Date of experience: July 15, 2015
Miguel D.
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Full price was not disclosed until after payment.

Date of experience: July 15, 2015
Bryton O.
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Thanks Very quick and easy!
July 16, 2015

Thanks Very quick and easy!

Date of experience: July 15, 2015
Buster N.
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The price on Internet and the actual price did not match due to fees or something. I'm not sure. I'm not complaining, but I prefer a final cost provided that includes the total cost. I guess I'm trying to say I like to know the total actual cost without any surprises. The way it is now is confusing for me.

Date of experience: July 15, 2015
Cynthia C.
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Easy and shortage service charge was not explained well-

Date of experience: July 15, 2015
Laurie L.
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Very simple and easy to use!
July 16, 2015

Very simple and easy to use!
Didn't realize thaf it cost me 20.00 extra
So upset about that, will not use this serbice again

Date of experience: July 15, 2015
George V.
2 reviews
0 helpful votes
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I wanted to renew for 2 years but I had no choose

Date of experience: July 15, 2015
Maria F.
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It was fast and easy
July 15, 2015

It was fast and easy

Date of experience: July 15, 2015
Barbara C.
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Simple to follow.For what you wanted for a one year tag I could get almost two years through the tag office

Date of experience: July 15, 2015
jose c.
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Could have been faster
July 15, 2015

Could have been faster

Date of experience: July 15, 2015
MICHAEL L.
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Simple and intuitive
July 15, 2015

Simple and intuitive.

Date of experience: July 15, 2015
Joan R.
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I found this a very fast and easy way to renew my registration.

Thank you

Date of experience: July 15, 2015
Omar L.
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Impressive
July 15, 2015

Impressive

Date of experience: July 15, 2015
peter w.
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Great
July 15, 2015

Great

Date of experience: July 15, 2015
Dhanmattie P.
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Very easy to understand and satisfied
July 15, 2015

Very easy to understand and satisfied. I am extremely impressed with the prompt service. I highly recommend your service. Thank you very much.

Date of experience: July 15, 2015
James B.
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At first I was skeptical, but having used your service I would recommend eTagsDirect to everyone. It was user friendly, clear, and my auto registration arrived within 2 days with a rush shipping order.

Date of experience: July 15, 2015