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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Helen C.
1 review
0 helpful votes
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Great process so far.This is an excellent program. Thank you.

Date of experience: August 12, 2020
Cheryl T.
1 review
0 helpful votes
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Considering these days...
August 12, 2020

Considering these days... the service was awesome.Thanks for your service today

Date of experience: August 12, 2020
Charles B.
2 reviews
0 helpful votes
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Quick and easy
August 12, 2020

Quick and easy

Date of experience: August 12, 2020
Isaac A.
1 review
0 helpful votes
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Fantastic and simple!
August 12, 2020

Fantastic and simple!

Date of experience: August 12, 2020
Mike D.
1 review
0 helpful votes
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Smooth
August 12, 2020

Smooth

Date of experience: August 12, 2020
Marco R.
1 review
0 helpful votes
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Rápida y con preguntas exactas al pedido.buenos días el pedido fue corto y se recibió rápido gracias...

Date of experience: August 12, 2020
NICOLA F.
1 review
0 helpful votes
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It has been fantastic and worthwhile
August 12, 2020

It has been fantastic and worthwhile.

Date of experience: August 12, 2020
RUTH A.
1 review
0 helpful votes
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VERY USER FRIENDLY THANK YOU
August 12, 2020

VERY USER FRIENDLY THANK YOU

Date of experience: August 12, 2020
Karen B.
1 review
0 helpful votes
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Fine
August 12, 2020

Fine. But the process has been expanded. Im not used to answering all the questions. In the past DMV has automatically filled inthe needed information, such as address, license plate number, etcl. How many times do i need to enter my email address? Some items can be electronically added.

Date of experience: August 12, 2020
California
1 review
0 helpful votes
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Tags
August 13, 2020

Excellent Service. First time using online Etags. My future from now on. Website easy to use and yser friendly for any age.

Date of experience: August 11, 2020
ETAGS S. eTags Rep
over a year old

We're happy you gave eTags a try Gwendolyn. Thank you for the kind review.

Roland H.
1 review
0 helpful votes
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Very conveniend
August 12, 2020

Very conveniend

Date of experience: August 11, 2020
Richard K.
1 review
0 helpful votes
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Everything went better then I expected
August 12, 2020

Everything went better then I expected.

Date of experience: August 11, 2020
Louise S.
1 review
0 helpful votes
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I had a hard time getting it to except my new address and except my Mastercard? I thought it went through but waited a few days and didn't receive it. So tried again and it would change the email and address back to old address. So here's hoping it goes through correctly this time..

Date of experience: August 11, 2020
vanessa T.
1 review
0 helpful votes
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Quick and easy
August 11, 2020

Quick and easy

Date of experience: August 11, 2020
Ricardo D.
1 review
0 helpful votes
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Easy and fast
August 11, 2020

Easy and fast

Date of experience: August 11, 2020
Richard M.
3 reviews
0 helpful votes
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Excellent
August 11, 2020

Excellent. Saved me so much time

Date of experience: August 11, 2020
Elmer H.
1 review
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Simply easy as 1,2,3 and there's know lines or even waiting on your ticket number to be called on!

Date of experience: August 11, 2020
Roger D.
1 review
0 helpful votes
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Excellent site and very convenient
August 11, 2020

Excellent site and very convenient.

Date of experience: August 11, 2020
Yolande F.
1 review
0 helpful votes
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It's was easy for me to make my order and I am satisfied thank you

Date of experience: August 11, 2020
Dorianne S.
1 review
0 helpful votes
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Thanks for getting me out of a big jam
August 11, 2020

Thanks for getting me out of a big jam

Date of experience: August 11, 2020